Front Office Assistant

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We are seeking an organized, proactive, and detail-oriented Office Assistant to support our daily operations. In this role, you will be the welcoming face of our office, handling essential front-desk duties while managing critical administrative, logistics, and billing support tasks. The ideal candidate is a strong communicator who can seamlessly balance clerical duties with proactive driver and customer follow-ups.

Key Responsibilities

Front Desk & Communications

· Greet and welcome visitors, clients, and employees warmly.

· Answer incoming phone calls and transfer them appropriately.

· Receive and distribute mail, packages, and deliveries daily.

Logistics & Document Control

· Attach Proof of Deliveries (PODs) using Samsara software.

· Scan hard copies of operational documents for digital filing.

· Follow up with drivers consistently to secure missing PODs.

Billing & Accounts Receivable

· Handle fundamental Accounts Receivable (AR) and billing tasks.

· Follow up with customers regarding outstanding and overdue receivables.

Office Administration

· Order stationery and general office supplies as required.

· Assist with diverse administrative and clerical tasks daily.

Requirements and Qualifications

· Experience: 1–2 years in office administration or clerical roles.

· Logistics Knowledge: Experience with Samsara or similar fleet tracking software.

· Finance Skills: Basic understanding of Accounts Receivable and billing workflows.

· Communication: Confident phone manner for driver and customer collections.

· Tech Skills: Proficiency in scanning tools and mainstream office software suites.

· Attributes: Strong organizational skills and excellent time management abilities.

Pay: $20.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Work Location: In person