Fulfillment Planning Specialist

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Summary

The Fulfillment Planning Specialist strategically manages inventory levels by calculating and planning the precise quantities of items needed to meet production schedules, ensuring timely availability while optimizing costs by minimizing excess inventory and preventing stockouts, and collaborating closely with production and purchasing to maintain smooth operations.

Essential Functions

1. Collaborate with sales and operations teams to accurately forecast future material needs

2. Maintains accurate inventory records and stock levels

3. Analyzes data to monitor inventory levels, identifying potential shortages and taking corrective actions like expediting orders or adjusting purchase quantities

4. Identifies and resolves inventory discrepancies

5. Provides inventory reports to purchasing agent

6. Assists with annual physical inventory audit

7. Assists with entering consumable/spare parts and field/analytical service sales order into ERP system during high demand periods. Confirms orders back to customer and sales team.

8. Provide on-going communication with the Sales Team on Orders placed and shipping information

9. Assist in inventory levels of consumables and create Work Orders for lab to produce as needed

10. File hard copy documents

Competencies

1. Ability to work in a fast-paced environment.

2. Ability to manage multiple priorities and switch gears easily

3. Excellent written and oral communication skills.

4. Ability to learn new software

5. Team player with a can-do attitude. Willing to help in any aspect

6. Comfortable communicating with global customers

7. Excellent attention to detail and ability to complete tasks accurately and in a timely manner

8. Ability to perform basic math calculations

9. Understanding of inventory control procedures

Travel

This position is based 100% onsite in our Billerica office and requires no travel.

Job Requirements

1. Ability to lift 25 lbs

2. Ability to navigate inventory storage area and reach items both high and low

Education and Experience

1. High school diploma or equivalent required

2. 1+ year experience in manufacturing required

3. 1+ year experience with ERP system, NetSuite or Fishbowl preferred

4. 1+ year experience with Zoho or similar CRM system preferred

5. 1+ year relevant customer service experience needed

This job description is only intended to summarize the duties required of the position and is not all-inclusive. The Fulfillment Planning Specialist may be required to perform other duties as directed.

Job Type: Full-time

Pay: $57,000.00 - $63,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person