Full Time Support Worker - Permanent Supportive Housing Program

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McMan is looking for a Full-Time Support Worker for the Permanent Supportive Housing Program in Medicine Hat.

About McMan:

We are a non-profit organization with offices in Brooks, Crowsnest Pass, Lethbridge, Medicine Hat and Pincher Creek, and we serve those communities and the surrounding area.

At McMan South we work collectively to reshape lives. Whether they are the lives of individuals we work for or the lives of the bright and talented employees we work with – we focus on human connection. Our staff are specialized professionals with diverse backgrounds and experience who enjoy a positive organizational culture. Staff have opportunities for professional development and career advancement that leads to high levels of staff retention. We believe that by treating our employees well, in a healthy and safe environment, they will feel empowered to help our service participants to the best of their ability.

What is Recovery Based Permanent Supportive Housing (PSH)?

PSH is a 24/7 support that works with some of the most vulnerable in our community to provide housing stability and improve quality of life. PSH believes that housing is a right and that everyone deserves a safe and stable home. The individuals working with PSH have complex needs and have a history of homelessness or housing instability. The program utilizes trauma informed, recovery oriented and person-centered approach to supporting individuals to stabilize their housing and connect to necessary supports identified through individualized service plans.

About the position:

Under the supervision of the Program Supervisor and in conjunction with the program team, the Support Worker will be responsible for the daily operations of the Permanent Supportive Housing site. The Support Worker will be available to individuals living in the PSH buildings. Additionally, the Support Worker will be available by phone to up to 30 additional PSH participants housed in the community and supported by PSH Case Managers. Supports, services and level of care is tailored to the participant’s needs in a person-centered, culturally sensitive, strengths-based, recovery oriented, trauma informed, holistic fashion.

Schedule for this position is Monday-Friday, 7:45am-3:45pm with one shift being 12pm-8pm.

Here’s how you will contribute as a Support Worker within the Permanent Supportive Housing Program:

• Support Workers will support up to 30 individuals in a congregate living facility, by assisting with activities of daily living.
• Create and maintain positive relationships with the service participants as well as the community people seeking support.
• Using your knowledge and experience, support in handling crisis situations within the buildings.
• Offer in-suite support (cooking, cleaning, general maintenance) to each participant to help ensure their long-term housing stability.
• Facilitate community events for the participants.
• Offer support to the Intensive Case Managers as requested. This may include phone calls, document signing as well as other tasks.
• Efficient case noting and documentation is required.
• Support with additional administrative duties as directed by the program supervisor.

This exciting position starts as soon as we find the right person!

Here’s what we have to offer:

• Hourly rate: $23.39 per hour
• Extensive group benefits package including vision, dental and prescription drug coverage, and immediate access to a 24/7 Employee Assistance Program
• A 100% Employer-Contributed Pension
• Starting with three weeks of vacation, offering a flexible schedule, and access to 12 personal days off per year, the organization encourages a work/life balance.

Here’s what you’ll need to get an interview:

• Degree/Diploma in human services, criminal justice, or related field; a combination of education and experience may be considered.  
• Understanding of Housing First philosophy, Permanent Supported Housing model, cognitive and physical disabilities, addictions, and mental health. 
• Experience working with multiple stakeholders and with participant case coordination. 
• Experience working with multi-barriered individuals and diverse populations. 
• Demonstrate professionalism within all aspects of employment.
• Attention to accuracy and detail.
• Microsoft Office abilities (SharePoint, One Drive, Word, Excel, Outlook, etc.)
• Current Standard First Aid CPR Level C Certificate.
• Clear Criminal Record Check with vulnerable sector dated within the past six months
• Valid Alberta Class 5 Driver’s License, 3-year non-commercial Driver’s Abstract, and use of reliable vehicle with $2M Third Party Liability insurance.

If you’re looking to make a difference, make it with McMan!

To apply please upload your cover letter and resume to Indeed. This posting will remain open until a suitable candidate is found.

Job Type: Full-time

Pay: $23.39 per hour

Benefits:

• Casual dress
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Paid time off
• Vision care

Application question(s):

• What is your experience with Housing First Philosophy, Permanent Supported Housing model, cognitive and physical disabilities, addictions, and/or mental health?
• Can you confirm that you have had a Canadian Class 5 Driver's License for at least 3 years, and that your 3-Year Driver's Abstract has less than 6 demerits?

Education:

• DCS / DEC (preferred)

Licence/Certification:

• Standard First Aid Level C Certificate (preferred)

Work Location: In person