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General Manager
Posted on Jan. 18, 2025
- Roermond, Netherlands
- 0 - 0 USD (yearly)
- Full Time

- Inspire, lead and coach the store management team to create a culture of performance delivery and accountability.
- Recruit top talent, training and developing staff to build a team of true Jet Set Ambassadors
- Take accountability for the regular evaluation of the performance of the management and store team providing feedback and coaching
- Proactively manage and resolve all HR issues in collaboration with HR Department
- Ensure image and grooming standards are aligned with brand policy
- Practice and role model the company behaviors, ensuring effective use of the behavior tool kit Service
- Lead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.
- Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling tools
- Provide coaching and support to assist Jet Set Ambassadors in resolving customer service issues, empowering the teams to make decisions in the customer’s best interest
- Generate additional revenue through local customer events
- Build and maintain good communication with District Manager and members of the corporate office, mall office, retail partners and other stores, collaborating and influencing to drive performance across the district.
- Support the line manager to create Strategic Plans as a senior leader
- Track and communicate business results and opportunities, driving sales and product needs
- Ensure sales and unit goals are set for Jet Set Ambassadors and communicated to ensure understanding
- Collaborate with Business Partners to build strong relationships and identify marketing opportunities Job Description General Manager
- Ensure store maintenance and auditing programme is aligned to Brand standards
- Control store expenses, continually striving to reduce costs utilizing the store P&L and monthly analysis of the DM pack
- Ensure integrity of Inventory Control through bi-annual inventories
- Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with LPRM
- Ensure store schedule is optimized, having right people right place right time
- Collaborate with DVM to implement and maintain all visual merchandising directives and ensure execution of effective strategies
- Lead and coach the teams to ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
- Lead and coach the teams to ensure the presentation of all displays, fixtures and all visual areas are reflective of current visual direction
- Identify and communicate product concerns in a timely manner
- Communicate inventory needs to support the business goal
- Relevant proven retail and management experience with a fast-paced retailer
- Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience
- Proficiency in Retail Math, KPIs and Microsoft Office
- Fluent English We are an Equal Opportunity Employer M/D/F/V
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