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General Manager
Posted on July 4, 2025
- Toronto, Canada
- 0 - 0 USD (yearly)
- Full Time
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Benefits:
We Offer
The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.
Responsibilities:
- Flexible schedule
- Opportunity for advancement
- Training & development
We Offer
- Competitive Salary: Paid biweekly and based on experience and skillset
- Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
- Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days
- In-House Sales and Leadership Training: Paid training to enhance your skills
- Earn While You Learn: Paid training on Crunch Connected, our platform
- Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
- Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
- Career Advancement: Direct path to franchise ownership
- Transparent Communication: Open-door policy with supportive management
- Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!
- Be a part of the greatest growth story ever to be told in the fitness industry!
- The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.
- With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost
- Communication is Key - Clarity and transparency with our processes and expectations
- Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
- All In, All The Time - We give 100% without hesitation
- Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
- Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community
- Monday through Friday
- Flexible Scheduling
The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.
Responsibilities:
- Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members
- Team Building: Source, interview, and hire team members, establishing strong, cohesive teams
- Management Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations
- Training Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance
- Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices
- Staff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives
- Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives
- Member Retention: Ensure timely resolution of member concerns as retention is a key priority
- KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded
- Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels
- Payroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all times
- Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization
- Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations
- Inventory Management: Monitor club inventory and ensure timely restocking
- Experience in a fitness environment
- Service-oriented management experience
- Ownership mentality
- Growth mindset
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