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Crunch Fitness logo Crunch Fitness

General Manager

Posted on July 4, 2025

Toronto, Canada
0 - 0 USD (yearly)

Full Time

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Benefits:

Flexible schedule
Opportunity for advancement
Training & development

We Offer

Competitive Salary: Paid biweekly and based on experience and skillset
Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days
In-House Sales and Leadership Training: Paid training to enhance your skills
Earn While You Learn: Paid training on Crunch Connected, our platform
Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
Career Advancement: Direct path to franchise ownership
Transparent Communication: Open-door policy with supportive management
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!

About Crunch Fitness

Be a part of the greatest growth story ever to be told in the fitness industry!
The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.
With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost

Our Core Values

Communication is Key - Clarity and transparency with our processes and expectations
Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
All In, All The Time - We give 100% without hesitation
Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

Your Schedule

Monday through Friday
Flexible Scheduling

Position Overview:
The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.

Responsibilities:

Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members
Team Building: Source, interview, and hire team members, establishing strong, cohesive teams
Management Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations
Training Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance
Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices
Staff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives
Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives
Member Retention: Ensure timely resolution of member concerns as retention is a key priority
KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded
Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels
Payroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all times
Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization
Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations
Inventory Management: Monitor club inventory and ensure timely restocking