General Manager

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Omniplex General Managers are responsible for a wide range of tasks including the overall daily operations of the cinema. Promoting effective visitor services, improving efficiencies, increasing profits, and achieving company objectives.

Responsibilities

• Lead and develop a team by providing supervision, direction, and guidance.
• Achieving audience and sales goals.
• Ensure excellent customer service standards are always adhered to.
• Deal effectively with customer concerns.
• Implement and drive promotions within the cinema. Managing the sites social media platforms to company policy
• Ensure adherence to company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.
• Oversee recruiting, training, and developing new employees.
• Rostering employees and processing payroll within agreed budgets
• Addressing performance management issues in line with company procedures in a timely manner.
• Perform daily, opening, and closing operational and administrative duties.
• Maintain a good knowledge of Products and Services. Effective budgeting and stock control.
• Projection scheduling using tools/guidance provided to maximize audience numbers.
• Complying with licensing and health and safety regulations.
• Professional in appearance. Adhering to company code of appearance.
• Ability to work on your own initiative to meet deadlines.
• Take ownership of the successful completion of personal training.

The Person

A strong leader looking for a challenge. Able to manage and motivate a team to provide a professional, high quality and successful cinema experience to all.

Drive for Results

• Understanding and ability to drive key performance indicators, maintain standards and motivate employees to achieve set targets.
• Not willing to accept poor or average performance.
• Setting the tone. Communicating to all staff a passion and commitment to achieve Communication
• Providing an open and inviting working environment that encourages engagement.
• Share appropriate information and knowledge to allow others to succeed.
• Communicating issues to management to help remove obstacles.
• Ability to Communicate in a clear and confident manner. Managing Team Performance & Development
• Ensuring employees have the required training and skill set to complete their role.
• Facilitating a Review, Coaching & Feedback approach to ensure employees know what is expected of them and how they are performing.
• Always looking ahead – Succession Planning
• Being open to new ideas and sharing information.
• Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to.

Qualifications & Requirements

• At least 3 years’ experience in a management role
• Aged 18 years or older.
• Graduates of business studies, management, travel/ tourism, or recreation/ leisure studies are preferred but not essential.
• This is a full-time in person role.
• Proficient IT skills are also important

Job Type: Full-time

Benefits:

• Additional leave
• Company pension
• Employee assistance program
• Employee discount
• Sick pay
• Wellness program

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Retail / Hospitality management: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person