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Guest Relations Officer

Posted on Dec. 19, 2024

  • Ts, India
  • 0 - 0 USD (yearly)
  • Full Time

Guest Relations Officer

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  • Jewellery experience
  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Job Type: Full-time

Pay: ₹12,101.62 - ₹29,097.73 per month

Schedule:

  • Day shift

Work Location: In person

Speak with the employer
+91 8125421341


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