Head Of Sap Application Management And Support

Job Description:

Are you a leader with a passion for managing the lifecycle of software from development or procurement to maintenance and retirement? Do you thrive in complex environments where collaboration, structure, and stakeholder trust are key?

Join Satair in a pivotal role that involves strategic planning, team leadership, budget management, and ensuring applications align with business goals while optimizing performance and reducing complexity.

We’re looking for a Head of SAP Application Management and Support to join our team in Copenhagen and play a critical role in the evolution of Satair’s SAP application landscape.

The position will be located in Copenhagen, Denmark.

What the job is …

The Head of SAP Application Management and Support reports to the Head of SAP OEM and Master Data and is part of the SAP Management Team, which also includes the Head of ERP Operations and Integrations and the Head of Master Data. Together, the management team ensures end-to-end excellence across Satair’s SAP landscape - from operations and integrations to master data and application management - enabling a stable, scalable, and future-ready digital foundation for the business.

Join us as Head of SAP Application Management and Support, and drive adoption, promote best practices, and ensure that Satair maximizes the business value and operational benefits from its SAP environment. You’ll lead a skilled team of subject matter experts and manage a key outsourcing partnership, ensuring stable, efficient, and innovative IT services that support Satair’s global operations and digital transformation.

Your main responsibilities:

• Lead, motivate, and develop a team of 8 IT System Analysts (subject matter experts) fostering a high-performance culture and strong collaboration with internal and external stakeholders.

• Ensure effective portfolio and project management across SAP-related initiatives — from prioritization and planning to execution and delivery — securing alignment with business needs, governance processes, and resource capacity.

• Oversee the full lifecycle of our SAP and related applications - from development and operation to continuous improvement and retirement.

• Act as a key advocate for SAP excellence within Satair — fostering collaboration between business and IT, influencing stakeholders, and continuously exploring how new SAP capabilities can support future business goals.

• Manage vendor performance, governance, and project and service delivery with our global partners for Application Management services.

• Establish and maintain a robust framework to ensure effective application management throughout the entire application life cycle.

• Ensure compliance with cybersecurity, licensing, and regulatory requirements, and align with Airbus policies and operating standards.

• Support strategic transformation initiatives with solid SAP and application management expertise and contribute actively to the broader digitalization agenda within Satair and Airbus.

Travel days to be expected are limited - mainly in relation to collaboration with Airbus and vendor meetings.

How will you contribute to the team

As our new Head of SAP Application Management and Support, you bring a strong background in application management within SAP/ERP environments. You have experience leading both internal teams and outsourced setups, you have practical experience with ITIL and know how to balance transformation with operational stability.

You are structured, proactive, and dependable - a leader who builds trust through clear communication and consistent delivery. You value teamwork, encourage knowledge sharing, and foster a culture of learning and accountability. You combine business understanding with technical insight and can translate complex IT concepts into meaningful business outcomes.

You have at least 5 years of leadership experience in application management, strong stakeholder management skills, and an excellent command of both written and spoken English.

Join us at Satair and lead the way in developing our SAP application landscape that power our global ambitions!

What does your next challenge look like?

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe.

We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan.

In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures.

If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation.

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

Come on board and join us at Satair, an Airbus Services Company!

About SATAIR

Satair is an Airbus Services company offering first-class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock, driving innovation, and contributing to aviation’s digital and sustainable transformation.

With our global functional organisation spanning 11 sites and locations worldwide, and a team of over 1,900 people supporting a $3.3 billion turnover, you will be part of a truly global company that continues to grow year after year.

Welcome to the Satair family!

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

What do we offer at SATAIR?

At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas.

SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely!

Here is a selection of some of the benefits we offer our employees in Copenhagen:

• Competitive remuneration, including short term incentive bonus on all levels

• Work/life balance: hybrid working, flex time, maternity/paternity/parental leave, 29 days of holiday + senior and flex days

• Personal development: personalized development plans, large portfolio of learning solutions and many internal mobility opportunities, both locally and globally

• Health and well-being: Health insurance, in-house canteen with many healthy options
  

Come on board and join us at Satair, an Airbus Services Company

Please send us your CV and application as soon as possible to get the opportunity to become part of an exceptional global team!

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

When applying for the position, you accept our data privacy statement: http://www.SATAIR.com/privacy

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.