Host/Hostess

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Job Overview

We are seeking an energetic and welcoming Host/Hostess to be the first point of contact for our guests, creating a positive and memorable dining experience from the moment they arrive. In this role, you will manage reservations, greet guests with enthusiasm, and ensure smooth seating arrangements while maintaining a friendly and professional atmosphere. Your vibrant personality and exceptional communication skills will help foster a warm environment that encourages repeat visits and guest satisfaction. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a dynamic team dedicated to delivering outstanding service.

Responsibilities

• Greet guests promptly with a warm, friendly attitude, making them feel valued and comfortable.
• Manage reservations efficiently using POS systems such as Micros POS or similar platforms.
• Escort guests to their tables, ensuring seating arrangements are organized and timely.
• Answer incoming phone calls with professionalism, providing accurate information and taking reservations or messages as needed.
• Maintain cleanliness and organization of the host stand area to uphold a welcoming environment.
• Coordinate with servers and kitchen staff to communicate guest needs and seating availability effectively.
• Handle guest inquiries courteously, addressing concerns or special requests with positive solutions.

Experience

• Previous experience in guest services, serving, or hospitality roles is highly preferred.
• Familiarity with food service operations and restaurant procedures enhances your ability to excel in this role.
• Strong communication skills, including phone etiquette and active listening, are essential for engaging with guests confidently.
• Experience using POS systems such as Micros POS or similar technology is advantageous.
• Prior hotel or restaurant experience is a plus, demonstrating your understanding of customer service excellence.
• A background in food service or hospitality helps you adapt quickly to fast-paced environments while maintaining professionalism.

Join us as a Host/Hostess and be part of a vibrant team committed to delivering exceptional guest experiences through lively energy, genuine hospitality, and seamless service!

Pay: From $17.60 per hour

Expected hours: 15.0 per week

Work Location: In person