Hotel Porter With Driving Licence | Dublin

Hotel Porter with Driving Licence

The five star Fitzwilliam Hotel is uniquely positioned on St Stephen’s Green, paces away from Grafton Street, Ireland's shopping location. Understated luxury, a fresh approach and impeccable service make the Fitzwilliam Hotel the perfect retreat for business and pleasure.

The Fitzwilliam hotel has an exciting new opportunity for a Hall Porter to join our Concierge team who has a full clean driving licence.

About The Role

The role involves:

• Providing an outstanding guest experience by exceeding guest expectations.
• Ensuring that guests are greeted in a professional and friendly manner and that they are offered assistance with luggage.
• Responsibility for the safe storage of all guest luggage stored in the luggage room.
• The prompt delivery of guest messages and parcels that are handed in to the Concierge department.
• Responsibility for the security of the lobby area and front door.
• Assist other departments in providing a 5* guest experience.
• Carrying out all tasks in accordance with hotel procedures.
• Having comprehensive knowledge and actively promoting the surrounding area of Dublin.
• Maximising all available sales opportunities by actively upselling the hotel facilities.
• Having the highest standards of presentation and cleanliness in the hotel, particularly public areas.

Required Criteria

• • Full clean driving licence is essential
  • Excellent communication skills both verbal and written
  • Exceptional selling skills both upselling and cross selling
  • Attention to detail
  • Strong customer focus skills
  • Enjoys a sense of empowerment and a want to improve

Desired Criteria

• Luxury hospitality experience

Skills Needed

About The Company

The Fitzwilliam Hospitality Group operates a collection of premium hospitality venues in the heart of Dublin City. Our portfolio includes a five-star hotel, a Michelin-starred restaurant, a boutique townhouse, an Asian-influenced dining destination, a wine bar and a modern gastro pub.

Company Culture

At the Fitzwilliam Hospitality Group, our culture is built on excellence, warmth, and genuine hospitality. We pride ourselves on creating a welcoming environment for both guests and employees, where individuality is celebrated and service is delivered with personality and care. Teamwork, respect, and continuous improvement are at the heart of everything we do. We believe in nurturing talent, encouraging innovation and empowering our people to grow within a supportive and inclusive workplace. Our team shares a passion for delivering exceptional experiences and upholding the high standards that define the Fitzwilliam brand.

Company Benefits

At the Fitzwilliam Hotel Group, we offer a competitive and rewarding benefits package designed to support our team both personally and professionally. Benefits include discounted stays & dining experiences across the group, meals while on duty, uniform provision and access to wellness initiatives. We also provide opportunities for career development through ongoing training and internal progression. Our team enjoys a positive work-life balance, recognition for achievements, and a supportive, inclusive environment where contributions are truly valued.

Vacation, Paid time off, Flexible schedule, Employee development programs, Tuition reimbursement, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave, Long service awards, Staff celebration events, Company employee App

Salary

Not disclosed