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Housekeeping Manager
Posted on July 18, 2025
- Whitehorse, Canada
- 0 - 0 USD (yearly)
- Full Time

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Summary
Northern Vision Development (NVD) is seeking an organized, hands-on leader to manage the housekeeping operations at our 99-room Best Western® hotel. This property offers the familiarity of a trusted brand with the warmth and character of a uniquely Yukon experience. With a reputation for quality, consistency, and value, Best Western attracts guests from around the world - making this a rewarding opportunity to lead a team at the front line of hospitality.
What Does Your Success Look Like?
- Guests experience exceptional comfort and cleanliness, leading to positive reviews and repeat visits.
- Housekeeping operations run smoothly each day through clear task planning and purposeful coordination.
- Your team is motivated and high-performing, supported by your on-the-floor leadership.
- Rooms are cleaned thoroughly and on time, so quality is never compromised.
- Cross-department coordination is seamless, allowing for prompt responses to guest needs, maintenance issues, and operational changes.
- Inventory is well-managed, so the team always has what it needs, without excess waste or shortage.
- Workplace health and safety standards are upheld, creating a secure environment for both staff and guests.
- You model flexibility and accountability, staying until rooms are complete and supporting your team during peak periods or challenges.·
What You Bring To The Role
- Leadership experience in a hotel environment, including a background in housekeeping.
- Quality Focus – a strong eye for detail and commitment to cleanliness, consistency, and guest-ready standards.
- Communication Skills – clear, respectful communication with staff and guests.
- Operational Awareness – ability to plan and adjust daily work based on hotel occupancy and guest needs.
- Leadership Mindset – ability to motivate, support, and hold a team accountable in a hands-on, fast-paced environment.
- Guest Service Mindset – a positive, welcoming attitude and a commitment to delivering outstanding guest service.
- Problem Solving - ability to stay calm under pressure, think critically, and resolve issues while preserving a friendly demeanor.
- Excellent time management and organizational skills.
What You’ll Love About Working Here
This role is a chance to take ownership, lead a close-knit team, and help shape a guest experience that’s remembered for all the right reasons. If you enjoy rolling up your sleeves, solving challenges in real-time, and seeing your team thrive, you’ll find purpose here every day. We offer:
- Extended health care including dental coverage and vision care
- Discounts at Hyatt properties worldwide and across NVD affiliated hotels
- Paid vacation time
- Managers leave (5 days)
- RRSPs
- Training and development opportunities
- Life insurance
- Staff accommodation at a reduced rate may be available
- Staff meals
- Northern living allowance
- Language classes
Job Requirements: Must be flexible with hours and able to stay until the housekeeping team finishes the daily room assignments, ability to frequently lift up to 25lbs.
Conditions of Employment: WHMIS, First Aid (can be obtained after hire).
About NVD: We are a local, majority First Nation-owned company committed to creating lasting prosperity for both our investors and the Yukon communities where we operate. With a long-term focus on hospitality, real estate, and community-driven projects, we’re proud to build meaningful partnerships and deliver operational excellence. Joining our team means becoming part of a diverse, local organization that reflects the unique spirit of the Yukon.
Drive | Rigour | Kindness | Adaptability | Customer Care | Strategic Mindset | Partnership & Community
Job Types: Full-time, Permanent
Pay: $55,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- RRSP match
- Vision care
Location:
- Whitehorse, YT Y1A 4B6 (preferred)
Work Location: In person
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