Human Resources Coordinator

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Introduction:
City Fertility is seeking an energetic and values‑driven HR Coordinator who thrives in a supportive, fast‑paced environment. As the welcoming first point of contact for HR queries, you will play an essential role in ensuring every employee feels heard, respected and supported. If you enjoy detail‑oriented work, meaningful relationships and contributing to a purpose‑driven national healthcare organisation, this role is ideal for early, mid or late career HR professionals comfortable working onsite in a small fast-paced commercial HR team.

About City Fertility

Over 21,000 babies and countless smiles for more than 21 years

Established in 2003, City Fertility is one of Australia’s leading IVF and fertility service groups, providing seamless, patient‑centred care across the full fertility spectrum. Our rigorous clinical protocols, personalised approach and dedication to quality ensure the best possible experience for every patient.

As a proud member of the CHA IVF global network, we benefit from over 35 years of internationally recognised reproductive medicine expertise. This partnership gives our teams access to world‑leading research, innovation and clinical excellence, brought to life through compassionate, local care.

Description:
Position Purpose

The HR Coordinator plays a pivotal role in delivering consistent, timely and compassionate Human Resources coordination support across City Fertility’s national network. As a key first‑line contact for HR enquiries and administration, you provide clear, respectful and solutions‑focused guidance that underpins our commitment to high‑quality patient care.

As a key member of the People & Culture team, you will coordinate recruitment processes, onboarding logistics, HRIS data integrity, compliance tracking and a wide range of HR administrative tasks. Every aspect of your work supports our people, who, in turn, support patients through one of the most significant journeys of their lives.

Key Responsibilities

Manage the HR inbox with a 24‑hour SLA, delivering timely, respectful and accurate responses aligned with SOPs
Coordinate end‑to‑end recruitment, including advertising, scheduling, screening, compliance and candidate experience
Prepare employment contracts, variations and onboarding documentation with accuracy and compliance
Maintain HRIS data integrity, process updates and support upcoming system transitions
Track probation, visa, compliance and working rights documentation, ensuring secure and auditable records
Coordinate Day One onboarding readiness including systems, documentation and communication with hiring managers
Support WHS and Return‑to‑Work administrative processes
Provide administrative support for learning and development, including enrolments, reporting and records
Prepare routine HR correspondence, reports and dashboards
Maintain organised and compliant digital employee files
Support cyclical HR activities including performance reviews, remuneration and workforce surveys
Build positive, values‑aligned relationships with employees and managers
Contribute to continuous improvement initiatives that enhance HR service delivery and employee experience
Model City Fertility’s organisational values in all interactions

What We Are Looking For

You will bring:
Demonstrated experience providing HR coordination support, including shared inbox management and recruitment/onboarding administration
Understanding of Australian employment, privacy and compliance requirements, applying sound judgement and confidentiality
Strong attention to detail, organisation and task management skills with the ability to work efficeintly in a fast‑paced, service‑oriented environment
Well‑developed written and verbal communication skills, with the ability to build respectful and professional relationships
Relevant qualifications in Human Resources, combined with a minimum 1-2 years' experience, ideally in healthcare/ other highly regulated environment

Why Join Us?

At City Fertility, you will join a progressive, people‑centred organisation that values compassion, quality, collaboration and meaningful impact. We offer:

A supportive team committed to your growth and wellbeing
Opportunities to develop your HR career in a national healthcare organisation
A culture that celebrates diversity, inclusion and respectful communication
Access to global expertise through the CHA IVF network
The chance to make an impact by supporting teams who help families achieve their dream of parenthood

Ready to Make a Difference?

If you are passionate about delivering high quality HR support and want to be part of an organisation that truly changes lives, we would love to hear from you.

Click Apply and submit your resume and cover letter (including contact details for two referees) today.
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We respectfully advise that agency applications are not being accepted at this time.

You can also explore all opportunities with us here: https://www.cityfertility.com.au/about-us/career-opportunities/

For further information, please contact hr@cityfertility.com.au for a confidential discussion. Please note, previous applicants will be considered and need not reapply.

Applications will be reviewed as received.

# City Fertility is an equal opportunity employer committed to inclusion and diversity. We welcome applicants from all backgrounds and experiences.

# Applicants must be legally entitled to work in Australia. Successful candidates may be required to provide proof of immunisations and vaccinations in accordance with role requirements.