Find Your Next Job

Industry Coordinator

Posted on Sept. 1, 2025

  • Full Time

Industry Coordinator

Apply to 500+ LinkedIn Jobs Automatically


A leading mystery shopping company dedicated to helping businesses elevate their customer service through thorough research and detailed analysis. Were on the lookout for a Project Manager who will be key in overseeing our mystery shopping projects, from the early planning stages all the way to completion.

Country/Time Zone: India
Work Schedule: 6 days per week (day off – Sunday)
Working Hours: 10:00 AM – 7:00 PM, with a ~1-hour lunch break
Annual Paid Leave: 28 calendar days
Overtime: Rare
Business Trips: None
Other Features:
– Prompt responses to colleagues on Skype (within 10 minutes)
– Responses to candidates via messengers and email within 1–3 working hours

The bonus component is based on the number and complexity of completed projects, and is awarded for each closed review

Key Responsibilities:

Project Planning: Develop comprehensive project plans that include timelines, resource needs, and key milestones.

Client & Shopper Communication: Serve as the go-to contact for mystery shoppers, keeping lines of communication open and smooth throughout the projects lifecycle.

Team Coordination: Work closely with teams such as researchers, analysts, and shoppers to ensure all elements of the project are executed seamlessly.

Quality Control: Keep track of project progress and quality, making adjustments where needed and holding regular check-ins to ensure everything stays on course.

Data Review: Go through mystery shopping reports, offering actionable insights and recommendations based on findings.

Project Reporting: Deliver status updates and final reports to clients, emphasizing key findings and outcomes.

Process Optimization: Identify areas for improvement in how we conduct mystery shopping and suggest better methodologies.

Goals & Outcomes:

● Ensure a 95% project completion rate within the first two months.

● Grow the mystery shopper database by adding at least 100 new candidates every month.

● Adhere to internal standards for managing project documentation and processes.

● Ensure all reports and documentation are submitted accurately and on time.

Process Expectations:

● Respond quickly to communication channels (Telegram, WhatsApp, Skype) with minimal delays.

● Miss no more than 20% of incoming calls.

● Keep the mystery shopper database up to date and accurate.

● Provide timely, detailed reports as required.

Performance Metrics:

● Project completion rate: 95% or higher.

● Monthly database growth: 100+ new shoppers.

● Adherence to communication and documentation requirements.

Requirements:

● Proven experience in project management, preferably within the mystery shopping or market research industry.

● Strong organizational and communication abilities.

● Capable of managing several projects and deadlines at once.

● Comfortable with data analysis and report preparation.

Languages: Hindi, English

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: Remote


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Safeblu Fire &Safety Safeblu Fire &Safety

Service Coordinator

Now Hiring: Service Coordinator | Safeblu Fire & SafetyLocation: Strathmore, ABEmployment Type:…

Full Time | Strathmore, Canada

Apply 8 hours, 37 minutes ago

RHI Magnesita RHI Magnesita

Global Product Coordinator (All Genders)

Vienna or Leoben (Other European locations also possible) | Full time Your position In this role…

Full Time | Wien, Austria

Apply 8 hours, 39 minutes ago

The Hooper Team The Hooper Team

Live Zillow Leads! Real Estate Agent License Required

Unlock Real Estate Group is an elite brokerage hand selected by numerous real estate websites like;…

Full Time | Griffin, United States of America

Apply 2 days, 10 hours ago

VTT Technical Research Centre of Finland VTT Technical Research Centre of Finland

Project Manager, Superconducting Quantum Pilot Lines

Are you interested in development of next generation quantum technologies, services and research re…

Full Time | Espoo, Finland

Apply 3 days, 8 hours ago

Narsee Monjee Institute of Management Studies Narsee Monjee Institute of Management Studies

Jr. Course Coordinator

About Us We are SVKM’s NMIMS Centre for Distance and Online Education (NCDOE) - India’…

Full Time | Mh, India

Apply 3 days, 8 hours ago

Consolidated Power Projects Australia Consolidated Power Projects Australia

High Voltage Operational Coordinator

Introduction: Full-time, permanent Based on multiple sites across NSW & QLD Major projects. High e…

Full Time | Sydney, Australia

Apply 3 days, 8 hours ago

Ulta Ulta

Guest Coordinator

OVERVIEW: Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, s…

Part Time | Scottsdale, United States of America

Apply 3 days, 10 hours ago

Dalux Dalux

International Office Coordinator

Can you provide a high level of service to both colleagues and external partners in an internationa…

Full Time | København, Denmark

Apply 4 days, 8 hours ago