Find Your Next Job

It Support Technician

Posted on March 3, 2025

  • Full Time

It Support Technician

Apply to 500+ LinkedIn Jobs Automatically


IT Support Technician


Location
: Singapore

Salary: Competitive


Join our team of expert engineers in the Options Support Team!


Working for Options


Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success.

We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.


Who are we?


Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).


Why Options?


  • Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.
  • Continuous career development opportunities: We provide professional skills development and technical training.
  • The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.
  • Industry Leaders: We serve 700 clients, including the top 40 global banks, and we are highly acquisitive, giving opportunities to be involved in deal teams.

The Role


We are looking for an IT Support Technician to provide first level support. This involves taking calls and handling incidents or service requests using the incident management system and request fulfilment processes.


We’re looking for someone who has technical proficiency in:


  • 1 years desktop support experience, preferably in a Financial Services Environment, or, Degree level Qualification or equivalent in relevant field.
  • Support Desk call logging tools – HP service centre / Remedy / Infra.
  • Senior Management / VIP Support.
  • Cisco Unified Call Manager.
  • Bloomberg/Reuters.
  • MCP / MCITP Windows 7 / MCDST / MCSA.
  • ITIL v3 Foundation.
  • Data Centre experience.
  • On call / Out of hours experience.
  • Apple products / Mobile technologies.

Typical Job duties would include:


  • Provide first line support through the call-logging software and on-site, as appropriate for all incidents and requests.
  • Issue customers with details of call assignment and likely resolution timescales.
  • Reassign or escalate incidents and requests to on-site third line support, third parties or other teams where appropriate discussing fully with colleagues.
  • Monitor and update all incidents and requests, including calls assigned to external suppliers.
  • Review incidents and requests with customers and work together to continuously improve service delivery provision.
  • Deal directly with requests and complaints alike and escalate where necessary.
  • TCP/IP Troubleshooting.
  • LAN/WAN troubleshooting Skills.
  • Building and Maintaining Desktop/Laptops (HP/Dell).

We’re also looking for candidates with:


  • Strong research, writing and communication skills.
  • Exceptional organisational skills and strong attention to detail.
  • Desire to travel and see the world.
  • Ability to work independently and manage your own projects in a professional manner.
  • A passion for innovation and the financial technology sector.
  • Strong interpersonal skills.
  • Project management skills and proven ability to manage own workload.

How to apply


Please submit a CV and cover letter to the IT Support Technician position on the Options Career Page at https://www.options-it.com/careers/. On your CV, please include a section on your Hobbies and Interests. On the covering letter please detail the role you are applying to, along with your availability.


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Amazon.com Amazon.com

It Support Associate Ii

DESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can…

Full Time | Dl, India

Apply 4 hours, 35 minutes ago

Noller Automotive Supercenter Noller Automotive Supercenter

Service Tech

Job Opportunity: Automotive Technician Location: The Laird Noller Companies, Lawrence, KS 66046 Pay…

Full Time | Kalispell, United States of America

Apply 6 hours, 44 minutes ago

OTIS OTIS

Senior Director, Global Mobility

Date Posted: 2025-07-29 Country: France Location: 23 RUE DELARIVIERE LEFOULLON, OTIS SIEGE SOCIAL, …

Full Time | Puteaux, France

Apply 1 day, 4 hours ago

Ice O Matic Services Ice O Matic Services

Ac Repairing Technician

Job SummaryHead Technician, Technician, Helper.Responsibilities and DutiesWindow AC, Split AC, Chil…

Full Time | Mh, India

Apply 1 day, 4 hours ago

Rentokil Initial Rentokil Initial

Trainee/Qualified Pest Control Technician | Multiple Locations

Love getting out on the road, solving problems on your feet and meeting new people? Do you enjoy gi…

Full Time | Melbourne, Australia

Apply 1 day, 4 hours ago

Cork City Pharmacy Cork City Pharmacy

Dispensing Assistant

The Dispensary Assistant plays a key role in supporting the pharmacy team by assisting with the dis…

Full Time | Cork, Ireland

Apply 2 days, 4 hours ago

Cork City Pharmacy Cork City Pharmacy

Pharmacy Technician

Pharmacy Technician required for Dillons Cross Pharmacy. Full time position with excellent support …

Part Time | Cork, Ireland

Apply 2 days, 4 hours ago

Barron McCann Barron McCann

Epos Field Technician

Do you want to join an exciting company, which is expanding quickly and looking for the right peopl…

Full Time | Limerick, Ireland

Apply 2 days, 4 hours ago