Find Your Next Job
It Support Technician
Posted on Sept. 4, 2025
- Austin, United States of America
- No Salary information.
- Contract
Tailor Your Resume for this Job
Onsite Support Technician- Laptop/desktop, sys admin skill, well versed with ticketing system, has worked under SLAs. Exp in customer handling
Technical/Functional Skills
- IT Desktop Support experience, Laptop Refresh, and assignment of new laptops, closing tickets within the defined SLAs Excellent communication skills, interacting with employees and contractors at any level.
- Concentrated focus on defect reduction and quality of services.
- Excellent customer relations and customer support skills.
- Experience working in a team-oriented, global, collaborative environment.
- Assign configured laptops and refresh the aged laptops Meet SLAs for incoming tickets.
- Project manage software/hardware rollouts and refresh items.
- Install, configure, test, maintain, monitor, and troubleshoot end-user workstations/laptops and to deliver required desktop service levels.
- Collaborate with multiple stakeholders as needed.
- Receive and respond to incoming calls, pages, and/or e-mails regarding issues Multi-Stakeholder Management, Good communication
Job Type: Contract
Pay: $35.00 per hour
Experience:
- Desktop support: 7 years (Required)
- customer handling: 6 years (Required)
- SLAs: 5 years (Required)
- ticketing system: 6 years (Required)
Location:
- Austin, TX 78701 (Required)
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Ec diagnostics
Dealer-Level Diagnostic Technician – Remote Support Specialist
We’re seeking a dealer-level trained diagnostic technician to join our growing remote car dia…
Full Time | Oranmore, Ireland
Apply 1 day, 10 hours ago
Pharmacy Technician - Ca
A Day in the Life: As a Pharmacy Technician, you have the opportunity to be a part of something bi…
Part Time | Napa, United States of America
Apply 1 day, 12 hours ago
It Desktop Support- Oberwart, Austria (Full
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Pl…
Full Time | Oberwart, Austria
Apply 2 days, 10 hours ago
Emmetts Pty Ltd
Service Operations Manager - Horsham / Warracknabeal
Introduction: Established in 1957 Emmetts are a leading multi-franchise agricultural equipment grou…
Full Time | Horsham, Australia
Apply 2 days, 10 hours ago
Hydraulink Fluid Connectors Ltd
Hydraulic Service Technician - Shutdowns (Fifo)
Description: About the role Hydraulink is no ordinary company. We aim to be extraordinary.....just…
Full Time | Perth, Australia
Apply 2 days, 10 hours ago
Warranty Administrator – Westar Trucks Derrimut
Introduction: At Westar Trucks Derrimut, we're looking for an experienced and organised Warranty Ad…
Full Time | Derrimut, Australia
Apply 2 days, 10 hours ago
Quality Controller / Truck Test Driver - Westar Trucks Campbellfield
Introduction: Westar Trucks Campbellfield is seeking a Quality Controller / Truck Test Driver to en…
Full Time | Campbellfield, Australia
Apply 2 days, 10 hours ago
Test Engineer
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce …
Full Time | Kirkkonummi, Finland
Apply 3 days, 10 hours ago