Junior Graphic Designer / Production / Customer Service Representative

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Office Location: Snap Sandyford

Hours of Work: 8:00am – 5:00pm

Reporting to: Managing Director

Salary: €35,000 - €45,000 depending on experience

The Company:

Snap is a leading print and essential marketing/promotion services partner in Ireland.

It was founded in 1984 and today employs c100 staff across 17 territories in Ireland. Snap is passionate about helping companies promote their brand in a creative, modern and innovative way, enabling them to grow their business. Working with Irish SME’s, multinational companies and large corporate organisations, Snap provides a range of products and services across Print, Design, Promotional Products, Signage and Digital Solutions. Winners of multiple Irish Franchise awards, including Service Franchise of the Year on three separate occasions.

The Role:

Our client is now seeking a Junior Graphic Designer with exceptional customer service skills to join their team in Sandyford. This position is interdisciplinary and will be a hybrid of customer service and print production with some design. The successful candidate will be expected to liaise with the Snap team, oversee light production devices, be reasonably familiar with the Adobe suite (InDesign, Photoshop & Illustrator) and liaise with customers on our broad and varied customer base. The successful candidate will work closely with the Managing Director, providing an excellent learning and development opportunity. This is a customer facing role and is office based 5 days per week.

Key Responsibilities:

• The successful applicant will assist clients in determining their needs, proposing the appropriate solution to meet those needs, and then utilise their graphic design skills to enhance and implement the mutually agreed proposal for print
• On occasion, production of print ready artwork will be required
• See projects through to completion, from concept and design to production
• Training will be provided in the use of production machinery
• Meet strict deadlines by competing workflow and strictly managing time
• Will collaborate with other team members and effectively communicate ideas
• Creating customer quotes and follow-up, based on customer needs [with a high attention to detail, conversion and client satisfaction]. All activity to be logged in CRM and the Business Management system
• Ensure project deliverables are met by closely monitoring/liaising with production team and suppliers
• Drive long-term growth by building strong relationships with team and customers
• Place a high priority on delivering quality results, go above and beyond client expectations

Key Attributes:

• It is a must that the individual is highly organised with the ability to manage multiple activities simultaneously to accomplish goals, establish efficient work procedures to meet objectives and be skilled in prioritising and meeting deadlines
• A problem solver, who can address issues in a professional manner
• A person with a hard-working ethos who is flexible
• A positive, can-do attitude and dedicated to going above and beyond

Key Requirements:

• A minimum of 1 years' experience in graphic design is preferable
• Experience within the Print Industry is also preferable
• Experience in design/creative environment is an advantage
• Must have fluent English, both written and spoken
• Excellent organisational and time management skills, and the capability to manage multiple projects required
• Must be meticulous- paying great attention to detail
• Solid presentation, listening and communication skills
• Ability to work quickly and efficiently under pressure and to tight deadlines
• Strong team player but also self-driven, proactive and motivated

Job Types: Full-time, Permanent

Pay: €35,000.00-€45,000.00 per year

Ability to commute/relocate:

• Dublin 18: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• Ireland (required)

Work Location: In person