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Key Account Manager

Posted on Sept. 16, 2025

Narangba, Australia
0 - 0 USD (yearly)

Full Time

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Introduction:
Infrastructure Products Australia is seeking a relationship-driven Key Account Manager with a proven ability to drive growth through strategic account management to support the development and retention of our most valued clients across infrastructure and industrial sectors.

This role is pivotal in delivering tailored solutions, ensuring contract fulfilment, and driving long-term client satisfaction across Telecommunications, Rail, Road, Electrical, Water, and Gas industries, as well as custom moulding, fittings, and material handling solutions.

About Us

Infrastructure Products Australia designs, manufactures, and distributes superior precast concrete and plastic pits, covers and construction accessories for the communications, transport, energy and water sectors. We focus on partnerships and innovation to deliver the best solutions for our clients, on time and on budget, by adding value in service, quality and efficiencies.

What we offer our employees (the benefits)

a friendly and enjoyable working environment that supports professional growth
clear career progression pipelines
numerous global opportunities within our CRH network
paid parental leave*

And much more!

eligibility criteria apply.

Description:
About the Role

Reporting to the National Commercial Manager (IPA-Wholesaler), you’ll be the primary point of contact for high-value clients and delivering commercial solutions that align with IPA’s strategic goals. You’ll work cross-functionally with internal teams to ensure seamless delivery and contribute to national growth through data-driven insights and proactive account management.

Key Responsibilities

Champion safety across all activities in line with IPA’s WHS standards
Manage strategic client relationships and ensure contract compliance
Identify growth opportunities within key accounts
Lead pricing strategies, product support, and supply forecasting
Deliver technical presentations and secure product specifications
Collaborate with internal teams to meet customer expectations
Analyse market trends and competitor activity to inform strategy
Ensure compliance with commercial policies and ethical standards
Report on account performance, forecasts, and strategic updates

About You

5+ years’ experience in B2B account management or business development
Proven success managing key accounts, tenders, and complex negotiations
Strong communication, stakeholder engagement, and conflict resolution skills
Analytical mindset with a data-driven approach to decision-making
Project management skills and ability to work cross-functionally
Industrial experience in plastics manufacturing (roto/injection moulding) preferred
Mechanical aptitude and ability to interpret product drawings
High proficiency in Microsoft Office, ERP, and CRM systems (Epicor/Salesforce ideal)
Tertiary qualifications in Business, Engineering, or related discipline
Valid Australian working rights and driver’s license