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Please Note : This is a full-time role, with mid-week and weekend flexibilty required.

Your mission:

Support the Store Manager to maximise sales and profitability of the store through motivating the team to provide effective customer service.

What will your objectives be?

Customer service

• Resolve customer inquiries and exceed store expectations.
• Supervise transactions at the cash register to ensure accuracy and efficiency.
• Supervise the team and prioritise all responsibilities to ensure that customer service has priority at all times.
• Establish sales objectives and provide feedback to the relevant sales personnel.

Sales

• Communicate the sale objectives to the team.
• Promote and support sales activities.
• Identify, analyse and propose any area of sales development.

Financial

• Control billings and stock losses within budgets to maximise profits.
• Understand the KPIs of the store and take measures to improve them.

Image of the store

• Maintain the organisation of the store and the visuals according to the image of the company.
• Ensure that the store and warehouse are in order.

Team / People Management

• Motivate the team to achieve results.
• Resolve conflicts with team members in an efficient manner.
• Identify training needs and supervise staff training.

Professional behavior

• Comply with the company's clothing policy.
• Develop and maintain good working relationships with all colleagues.
• Guarantee that the store operates in accordance with current health and safety regulations.

Store management

• Open and close the store when necessary.
• Administrative management.

Requirements

Required experience:

• Experience in the sector for a minimum 2 years.
• Training cycle.
• Business Administration and Management. (Preferred)

What do we expect from you?

• The Hackett spirit!
• Adaptability and Flexibility.
• Results driven.
• Negotiation and Influence.
• Analytical thinking.
• Team Leadership.

Pay: €28,696.00-€30,298.00 per year

Ability to commute/relocate:

• Kildare Village Outlet, County Kildare: reliably commute or plan to relocate before starting work (required)

Education:

• Advanced/Higher Certificate (preferred)

Experience:

• Fashion retail: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person