Lead Generator

Customer Service and Support

Job Title:

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Lead Generator in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Lead Generator on our team, you will:

• Work on accounts (from the prioritized RAD quadrant) for MM/CEP to improve segmentation data in Microsoft Dynamics and SFDC (CEP A + MM accounts)
• Follow up on the events, online demand, manage qualification of the leads and deliver good quality data to sales
• Support leads generation: Run local promotional offers – including stock cleaning promo, bundle offering, new products, etc.

• Transform unqualified leads into qualified leads, and if not fully BANT qualified, at least profiled leads
• Cooperate with country marketing team members to support marketing lead generation post – activities (customer contact details update, etc.)
• Cooperate (not overlap) in telemarketing projects to create qualified opportunities for ISRs/telesales
• Cooperate with the telesales/sales team for lead hand overs and follow up into opportunities

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are proficient or bilingual in English
• Have sales process knowledge/background
• Are passionate for sales and technology
• Have IT literacy skills
• Are reliable and able to work toward objectives and keep commitments

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39h/week, permanent contract: Monday to Friday 09:00 to 18:00
• Salary offer: Base salary of 19,500 euros gross/year + bonus up to 4,000 euros gross/year
• Great office location in Barcelona
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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