Line Service Technician

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Primary Purpose of the Position
The Line Service Technician (LST) attends to all service needs as they relate to and transient aircraft, catering to the needs of the jet owners, guests, and crews. While a LST’s main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for the successful completion of this role. The LST ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile.
Essential Functions

• Responsible for all aircraft and ramp coordination during assigned shifts
• Delegate and assign duties to qualified personnel, monitor progress, and assess results
• Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Manager’s or Supervisor’s absence
• Maintains shift reports and related paperwork

And all the responsibilities of the Line Technician:

• Promotes and always maintains a positive image of Modern Aviation, to all personnel, members, volunteers, vendors, and the community.
• Ensures a safe operation: protecting customers, staff, and equipment from harm.
• Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
• Responsible for the movement, placement, storage, de-icing, and fueling of an aircraft.
• Operate a wide variety of aircraft ground support equipment.
• Exemplifies ramp awareness regarding aircraft, debris on the ramp or impending inclement weather procedures.
• Perform work with minimal supervision.
• Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
• Performs other duties deemed necessary and assigned by shift-lead or Line Manager.
• Understands that this position may expose the partner to hazardous noise levels, chemicals, fumes, machinery, and inclement weather.
• Understands that this position may expose the partner to hazardous noise levels, chemicals, fumes, machinery, and inclement weather.
• Must be willing and able to work weekends and holidays
• The person for this role must be willing and able to work our Friday through Sunday shift for 12 hours each of these days.

Minimum Qualifications

• Must be 18 years of age
• Strong verbal and written communication skills
• Exceptional mathematical skills
• Valid Driver’s License
• Physically able to stand or walk for long periods of time
• Must be able to lift 50 lbs.
• Must be willing and able to work weekends and holidays
• The person for this role must be willing and able to work our Friday through Sunday shift for 12 hours each of these days.

Preferred Qualifications:

• Previous customer service experience preferred.
• Basic knowledge of various aircraft types and servicing a plus.

The Company
Modern Aviation (the “Company”) is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (“FBO”) sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern’s goal is to build the third largest national FBO network in the United States.

Company Benefits
Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match

Other Available Benefits
Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k

Reports to: Line Service Manager

Supervisory Responsibility: This job has no direct supervisory responsibilities.

FLSA Status: This position is nonexempt.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Night shift

Shift availability:

• Overnight Shift (Preferred)

Ability to Commute:

• North Clarendon, VT 05759-9341 (Preferred)

Ability to Relocate:

• North Clarendon, VT 05759-9341: Relocate before starting work (Required)

Work Location: In person