Loyalty Program Executive

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Job Summary

Our growing company needs a reliable, well organized and self-starter Loyalty Program Executive to drive loyalty programs run for business growth through loyal customers.

The incumbent must have a strong track record in managing loyalty program, positive attitude, a desire to work as facilitator to team, and have excellent client-facing communication skills. If you have worked in a fast-paced office in the past and you enjoy establishing your own organisational systems, we’re excited to talk with you. We’re looking for someone who can operate effectively with little or no supervision and want to explore her/his true potential.

Roles and Responsibilities

§ Work closely with client to design and evolve loyalty program frameworks

§ Collaborate with internal teams for seamless program execution and system integration

§ Plan and execute targeted campaigns using digital channels; optimize through A/B testing and analytics

§ Monitor KPIs such as program adoption, participants engagement, and ROI alignment with business goals

§ Participant onboarding, smooth implementation of reward program and reward redemption partners

§ Ensure SLA compliance and client satisfaction

§ Ensure adherence to DPDP privacy guidelines and implement fraud prevention mechanisms

Loyalty Program Executive

About Us

Envitrans is a software and consulting company, we believe in simplifying scientific solutions. Our core objective is not only to deliver simplified solutions, but also to customize these solutions to fulfil the requirements of each of our valuable customers across the globe.

Envitrans has user base in more than 100 countries. It consists of leading consultants in the field of Engineering, Infrastructure Development, Environment, Education (IITs, BIT) and Govt Agencies.

Envitrans is looking for goal-oriented young and adaptive minds interested in implementation of their creative ability in real world. The candidate must possess a desire to improve, curios about how things work and why things are done in a certain way, demonstrable technical problem-solving skills with commitment to excellent customer service, eye for details, teamwork, and a strong work ethic.

Job Summary

Our growing company needs a reliable, well organized and self-starter Loyalty Program Executive to drive loyalty programs run for business growth through loyal customers.

The incumbent must have a strong track record in managing loyalty program, positive attitude, a desire to work as facilitator to team, and have excellent client-facing communication skills. If you have worked in a fast-paced office in the past and you enjoy establishing your own organisational systems, we’re excited to talk with you. We’re looking for someone who can operate effectively with little or no supervision and want to explore her/his true potential.

Roles and Responsibilities

§ Work closely with client to design and evolve loyalty program frameworks

§ Collaborate with internal teams for seamless program execution and system integration

§ Plan and execute targeted campaigns using digital channels; optimize through A/B testing and analytics

§ Monitor KPIs such as program adoption, participants engagement, and ROI alignment with business goals

§ Participant onboarding, smooth implementation of reward program and reward redemption partners

§ Ensure SLA compliance and client satisfaction

§ Ensure adherence to DPDP privacy guidelines and implement fraud prevention mechanisms

§ Manage loyalty platform operations, financial reconciliation, and automation initiatives

§ Uphold a strict level of confidentiality.

Desired Experience

§ Proven 2-3 years of experience of running and managing mobile application based loyalty program.

§ Solution Orientation, strong analytical and problem-solving skills with attention to detail.

§ Keeping pace with evolving loyalty technologies and benchmarking best practices

§ Navigating privacy regulations and ensuring data security

Desired Qualification

§ Graduate with excellent track record and communication skills.

§ Experience with client management and internal departmental communications

§ Strong problem-solving, time management, and organizational abilities.

§ Exceptional interpersonal skills.

§ Friendly and professional behaviour.

Location: Gurgaon, 20%-30% travelling.

Experience: 2 to 3 Years

Job Type: Full-time

Perks & Benefits:

§ ₹2.40-₹3.00Lakh per annum (Variable pay 20%)

§ Annual Bonus, subject to performance

§ Paid Leave

Schedule: Day shift, Monday to Saturday

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Education:

• Bachelor's (Required)

Experience:

• Loyalty marketing: 2 years (Required)

Language:

• English (Required)

Location:

• Gurugram, Haryana (Required)

Work Location: In person