Manager In Training

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Job Description- Manager-in-Training (MIT)

Company Summary

Surplus Furniture and Mattress Warehouse is a national furniture chain with locations spanning from Alberta to Newfoundland. We provide fantastic value to our consumers making us a price leader in Canada. Even with consistent growth, Surplus Furniture and Mattress Warehouse has not lost sight of its beginnings or the reasons for its success. We continue to sell quality furniture at warehouse pricing! No fancy buildings, no overhead, just great prices.

Position Summary:

Reporting to the Store Manager, the MIT is responsible for assisting the Store Manager in all store operations including, but not limited to: Driving sales, Training and Development of Sales Associates, Management of store operations, ensuring high levels of Customer Service and Inventory control. Our MIT's are on the floor selling themselves.

Duties and Responsibilities

Sales Generation:

· Responsible for meeting monthly, quarterly, or annual sales goals, depending on the Company's cycle

· Setting individual sales goals (quotas), holding contests for employees, and/or offering sales promotion

Assistance with Staff Management:

· Co-ordination of daily internal training and development activities for Sales Associates

· Plan and oversee recruitment activities to meet the staffing needs of the store

· Responsible for hiring and terminating staff

· Conduct interviews of candidates for selected roles within the store

· Organize and conduct corrective action of Sales Associates

· Approve staff timesheets and requests for time off

· Ensure a full staff is employed at all times

· Manage the scheduling requirements of the store

· Ensure safety precautions in the workplace are followed by staff

Assistance with Operational Management:

· Responsible for opening and closing the store

· Manage profit and loss, sales budgets, and goals

· Facility management, safety, and security of all customers and employees on store premises, loss prevention, and banking

· Acts as the primary key holder of the store and may be called to the store before, during, or after business hours in the event of an emergency

· Product management, including ordering, receiving, price changes, and handling damaged products and returning them to Head Office

· Follow administrative guidelines

· Ensure accurate records for repairs and special orders

· Manage inventory and coordinate proper scheduling of inbound and outbound merchandise

Other:

Customer Service as the number 1 focus!

Assist on the sales floor as required

Other duties as assigned

Working Conditions

MITs work in our retail sales stores, the stores tend to have a maximum of 5-7 employees on duty at any given time. MITs are required to stand for long periods of time and perform some computer work.

At Surplus Furniture and Mattress Warehouse we value a personal and human-centered recruitment process. We do not use AI or automated tools to screen applications. Every application is reviewed by a member of our team to ensure fairness and a thoughtful evaluation."

"To ensure a fair and accurate evaluation of your skills and qualifications, we kindly ask that you refrain from using AI tools or assistants during the application process, including when crafting your resume, cover letter, or responses to interview questions. We value your authentic input and appreciate your understanding.

Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Paid time off
• Store discount
• Vision care

Ability to commute/relocate:

• Belleville, ON K8P 1K2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you legally able to work in Canada?
• Do you have commission sales experience?

Experience:

• Management: 1 year (preferred)
• Retail sales: 2 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Location:

• Belleville, ON K8P 1K2 (preferred)

Work Location: In person