Manager, Programs Operations And Innovation

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Introduction:
Bring your skills, compassion and care to support people affected by alcohol and other drugs. Join our team at Odyssey House NSW and help us reconnect lives, families, communities and cultures.

Be part of the diverse and inclusive culture we’re building in which our clients, staff and broader community feel safe, respected and valued.

Take your opportunity to thrive at a leading not-for-profit where we trust in your limitless potential.

Odyssey House NSW’s trauma-informed and recovery-oriented programs set us apart as a leader in alcohol and other drugs harm prevention, treatment, and support. Our teams help clients to meet their goals and address underlying trauma and mental health issues, while also developing new skills to improve all aspects of their lives.

We provide a diverse range of services to individuals, families and communities. Our services include withdrawal services; one-on-one assessment and treatment by psychologists and counsellors; group therapy; residential rehabilitation; and free education at Odyssey College.

Our organisation takes safeguarding children and young people seriously, and as an employee of Odyssey House NSW, you are required to meet the behaviour standards outlined in our Code of Conduct.

Find us at our head office in Redfern and at our network of residential rehabilitation and community sites which span across Greater Sydney, the Southern Highlands and Blue Mountains.

If you are interested in this opportunity, meet the selection criteria and believe you are a great fit for our organisation, apply using the link.

Only shortlisted applicants will be contacted.

Description:
About the service

Odyssey Programs supports the programs and services offered by Odyssey House, including Community Programs, Residential Programs, CDAT Programs, and Multicultural Programs.

This is an exciting opportunity to join the leadership team of Odyssey Programs and support the Executive Director in a brand-new role the right candidate can really make their own.

Odyssey House NSW corporate office is based in Redfern NSW, but the role will operate across a number of Odyssey sites around the Greater Sydney Region.

Job Description

The Manager- Programs Operations and Innovation works to support the Odyssey Programs across 3 key areas of responsibility:

Overseeing the operations of a number of programs and services
Supporting the data analytics and business intelligence function of Odyssey House
Supporting programs-wide initiatives such as special projects, stakeholder engagement and external communications, and business development

Salary Range

Approximately $130,000 - $140,000 plus superannuation and NFP salary packaging.

Skills and Experiences:
SELECTION CRITERIA:
Relevant tertiary qualifications in Health Service Management or Health Service Administration or a combination of study and work experience.
Significant demonstrated experience managing Health or Community programs including for example supporting people with alcohol and other drug, mental health, or other similar support needs.
Demonstrated experience and ability to network, develop stakeholder relationships (including with funding bodies) and work within communities including with other service providers.
Demonstrated ability to motivate, lead and manage staff to maximise their performance and their job satisfaction.
Demonstrated commitment to continuous improvement and experience in leading initiatives that add value, improve, and enhance services, processes and practices.
Demonstrated high level verbal and written communication skills, with excellent attention to details and the ability to engage and manage internal and external stakeholders.
Well-developed project management skills, including being able to demonstrate an ability to lead, manage, monitor, and review projects, and manage multiple projects simultaneously.
Knowledge of and experience in risk management, clinical and corporate governance, including budget management, WH&S and information and data management.
Excellent people management skills
Computer literacy
Understanding of current context of AOD treatment in NSW, including Clinical Care Standards

In addition, you will:
Hold a current NSW Driver's Licence.
Hold or have the ability to obtain a current Criminal History Check and Working With Children clearance for paid employment.
Have unlimited right to live and work in Australia
Be COVID Vaccinated.