Marketing Governance Manager

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At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By growing into new technology and relentlessly improving every day, we’re crafting a better tomorrow for all Australians.

Our vibrant, diverse workforce builds strong customer connections through innovative collaboration.

As our Marketing Governance Manager, you will lead the rollout and adoption of our Output-Based Operating Model (OBM) across Marketing and our agency partners. This newly created role will be the engine behind embedding new ways of working, driving accountability, and championing operational excellence.

The day to day

Lead the implementation of the OBM framework across the marketing team and agency partners in collaboration with the Associate Director of Marketing Operations.

Ensure the OBM is fully integrated into campaign planning, day-to-day delivery, and leadership investment reviews.

Support agency and internal teams through onboarding, training, and ongoing coaching to ensure consistent understanding and application of OBM principles.

Monitor and refine processes to enhance efficiency, transparency, and performance across Creative, Production, and B2B marketing streams.

Act as the key point of escalation for performance, workflow, or prioritisation issues.

Why you are our next Marketing Governance Manager

Strong commercial competence and excellent negotiation and governance skills.

Deep expertise in marketing operations and agency workflows.

Proven ability to manage competing priorities in a complex, fast-paced environment.

Outstanding stakeholder engagement skills and a collaborative, solutions-focused mindset.

Clear, confident communicator with a performance-driven approach and attention to detail.

Comfortable leading change and influencing senior stakeholders to embed new ways of working.

What’s in it for you?

3 days in the office, 2 days remote – with flexible hours to suit!

Inclusive gender neutral paid Parental Leave of up to 16 weeks.

Competitive leave including 2 additional 'Connected Leave' days.

All Optus colleagues have access to resources, webinars and support via the ‘Parents at Work portal.’

Own your own growth by accessing an extensive online and facilitator-led learning catalogue.

Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

AccessibleRecruitment@optus.com.au

or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.