Marketing Technology & Automation Specialist

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Introduction:
About Us

Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally.

We are excited about our future, and we are really excited about yours!

About this Opportunity

We’re looking for a Marketing Technology & Automation Specialist to join our dynamic marketing team on a 12-month maternity leave contract. This is a pivotal role where you’ll help us optimise our marketing technology stack and ensure a seamless transition from Pardot to Salesforce Marketing Cloud.

You’ll be responsible for designing, implementing, and managing marketing automation systems to drive engagement, improve campaign performance, and support business growth. Working closely with digital marketing, IT, and brand teams, you’ll ensure our technology and data systems deliver exceptional customer experiences.

In this role you will:
Support the transition from Pardot to Salesforce Marketing Cloud, assisting with platform setup, integration, and user enablement.
Execute lifecycle email and SMS marketing programs to drive engagement, retention, and positive NPS outcomes.
Collaborate with internal teams to identify technology needs, gather requirements, and deliver actionable solutions that improve marketing efficiency and effectiveness.
Maintain and configure data analytics tools (such as GA4) to generate insights, recommendations, and optimisation opportunities.
Implement testing and experimentation methodologies to continually refine processes and enhance performance.
Work cross-functionally with IT and external partners to ensure seamless system integrations and data flow.

We would like to hear from you if you are:
Experienced in marketing automation (Pardot and/or Salesforce Marketing Cloud preferred).
Skilled in CRM systems (Salesforce preferred), email/SMS tools, and digital analytics.
Technically proficient with HTML, CSS, and JavaScript (desirable).
A problem-solver with excellent attention to detail and strong analytical thinking.
A great communicator who thrives in collaborative, cross-functional teams.
Passionate about creating data-driven marketing experiences that delight customers and deliver results.

The Perks

Competitive salary and flexible working options to support work/life balance.
SilverChef ranked #1 Top Inspiring Workplace in Australasia 2024 and among the top ten in AFR’s Best Places to Work 2024.
Personal and professional development opportunities in a supportive environment.
A high-growth company focused on career development — 19% of our people achieved a promotion, secondment, or internal move during FY25.
We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.

Don’t miss out on this fantastic opportunity – apply now!