Medical Receptionist

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Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing front desk operations in a fast-paced medical environment. This role requires proficiency in various medical administrative tasks, including scheduling appointments, handling patient inquiries, and maintaining accurate medical records. A strong understanding of medical terminology, coding, and insurance processes is essential for success in this position.

Responsibilities

• Greet patients and visitors with a warm and professional demeanor.
• Manage multi-line phone systems, answering calls promptly and addressing inquiries.
• Schedule patient appointments efficiently while considering provider availability.
• Verify patient insurance information and assist with insurance verification processes.
• Maintain accurate medical records, ensuring compliance with HIPAA regulations.
• Process medical billing and coding using EHR systems such as Epic, Meditech, or Athenahealth.
• Review documentation for accuracy and completeness prior to patient visits.
• Assist with intake procedures, including collecting patient information and care plans.
• Provide clerical support, including filing, typing, and data entry using Microsoft Office applications.
• Collaborate with healthcare providers to ensure seamless patient care coordination.

Requirements

• Previous experience as a Medical Receptionist or in a similar medical administrative role is preferred.
• Proficiency in EMR/EHR systems such as eClinicalWorks or Dentrix is highly desirable.
• Strong knowledge of medical terminology, CPT coding, ICD-9, and ICD-10 codes.
• Familiarity with Medicare processes and medical billing practices is essential.
• Excellent computer skills with the ability to navigate various software applications efficiently.
• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Strong organizational skills with attention to detail in documentation review and filing tasks.
• Exceptional customer service skills with the ability to handle patient inquiries professionally.
• Previous clinic or hospital experience is a plus; dental office experience is also valued.
• Ability to work effectively in a team-oriented environment while managing multiple tasks simultaneously. Join our team as a Medical Receptionist where you will play a crucial role in delivering quality healthcare services while ensuring an exceptional experience for our patients.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person