Medical Receptionist

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Job Summary
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and providing essential administrative support. This role requires proficiency in medical terminology, strong organizational skills, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
• Manage patient scheduling, including appointments, follow-ups, and cancellations using EMR systems such as Epic, Greenway Health, or eClinicalWorks.
• Handle medical collections and insurance verification to ensure accurate billing processes.
• Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
• Review documentation for accuracy and completeness, including CPT coding and ICD-10/ICD-9 coding.
• Provide clerical support including filing, scanning, typing, and managing multi-line phone systems with excellent phone etiquette.
• Assist with care plans and coordinate communication between patients and healthcare providers.
• Utilize Microsoft Office for various administrative tasks while demonstrating strong computer skills.
• Engage in patient service activities to enhance the overall experience within the clinic environment.

Qualifications

• Previous experience as a Medical Receptionist or in a similar medical office role is preferred.
• Familiarity with EHR systems such as Greenway Health or E-Clinical Works is advantageous.
• Knowledge of medical terminology, insurance processes, and health information management is essential.
• Bilingual candidates are encouraged to apply to better serve our diverse patient population.
• Strong organizational skills with attention to detail in documentation review and data entry tasks.
• Excellent customer service skills with the ability to handle patient inquiries professionally.
• Experience with medical billing and coding practices is a plus.
• Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team where your contributions make a difference in patient care!

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• AD&D insurance
• Bereavement leave
• Free flu shots
• Health insurance
• Life insurance
• Paid jury duty
• Paid sick time
• Paid time off
• Uniform allowance

Application Question(s):

• What EMR systems have you worked with?
• This position requires applicant to be ready to work as early as 6am. Are you able to start work at 6am?
• Are you able to work past 5pm if necessary?
• The starting hourly rate is $16.00. Is this acceptable to you?

Ability to Commute:

• Vero Beach, FL 32966 (Required)

Work Location: In person