Medical Receptionist Manager

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Are you a proven leader with a background in sales, customer service, or clinic administration? Do you thrive in fast-paced environments, lead by example, and inspire those around you to deliver exceptional results? Mission Eye Care is growing, and we’re looking for a Patient Care Coordinator who is ready to bring strategic insight, operational excellence, and team leadership to our vibrant clinic.

Mission Eye Care is a lively, customer-service orientated clinic. With both our optometry and medical aesthetic clinics growing, the right candidate will bring their skills and expertise to continue to foster growth and long-term relationships with our patients. Whether you’re coming from a retail, hospitality, or health care background, your ability to connect with people and drive results is what matters most. We are committed to training all employees to ensure top of the line knowledge and care.

Key Responsibilities:

• Lead and Inspire: Supervise front desk staff, providing training and support to cultivate a motivated and efficient team focused on patient satisfaction and clinic efficiency.
• Enhance Patient Experience: Greet patients and visitors with professionalism, creating a warm and welcoming atmosphere that prioritizes their needs.
• Streamline Operations: Manage patient scheduling and appointments, optimizing workflow and ensuring timely service delivery.
• Inventory Management: Oversee the inventory of office and clinical supplies to ensure readiness for patient care.
• Resolve Issues: Address patient inquiries and complaints promptly and effectively, enhancing overall satisfaction and loyalty.
• Collaborate for Success: Work closely with clinical staff to elevate patient care and service delivery, ensuring a cohesive experience for all.

What We’re Looking For:

You are a:

• Results-Driven Leader: Motivated to guide your team towards excellence in patient care and service.
• Customer Service Champion: Committed to providing top-notch service and fostering a patient-first mindset.
• Organizational Expert: Able to juggle multiple priorities while maintaining attention to detail.
• Communicative Team Player: Possess outstanding interpersonal skills and a collaborative approach.
• Continuous Learner: Eager to advance your knowledge and skills within the field.
• Flexible Adaptator: Ready to navigate the dynamic environment of a growing clinic.
• Industry Insider: Previous experience in an optometry, medical aesthetics or luxury retail setting is a plus.

If you’re ready to take the next step in your career and make a meaningful impact in a thriving clinic, we invite you to submit your cover letter and resume. Share with us why you would be a perfect fit for Mission Eye Care!

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• Life insurance
• Store discount
• Vision care

Experience:

• Management: 2 years (required)

Work Location: In person