Medical Receptionist/Administrator

Canterbury Breastcare is a centre that offers a uniquely supportive environment where women receive a complete health care service under one roof. We combine the skills of a range of specialists and health professionals who are committed entirely to breast health care - from screening and diagnostic mammography to the integrated management of breast problems. Breastcare is a joint venture with Pacific Radiology and specialised breast surgeons.

Pacific Radiology is New Zealand’s leading radiology services provider. We provide our patients with world class imaging, reporting and contract services within their own communities in New Zealand. As a privately-owned company, we are focused on providing patients and partners something that no-one else can; capability and connections across NZ, supported by some of the world’s leading-edge radiologists and equipment.

We are looking for an awesome team member to provide a frontline reception and administration service that contributes positively to the company’s image by effectively interacting with patients, referrers, funders and the public in a prompt, professional and empathetic manner. Ideally you will have had previous customer service experience in a medical reception, office administration, or similar front-line customer contact role and competent in Microsoft Office. We are after someone who is the right fit for our culture and professional practice standards. You will have strong communication skills with the ability to build empathy and rapport with patients and referrers quickly.

• Welcome patients, callers and others while determining and fulfilling their needs
• Ensure reception and patient waiting area is tidy and welcoming at all times
• Liaise with clinical staff to ensure appointments run to schedule
• Schedule appointments
• Accurately input confidential information into radiology information system (RIS)
• Provide patients with a clear indication of cost for all procedures by keeping knowledge of funding current
• Process account payments from patients and manage applications for funding as required e.g. Southern Cross Insurance. Complete daily banking summaries as required.

If you are interested in being considered for this opportunity, please submit your CV and accompanying covering letter to people@pacificradiology.com

We will be reviewing applications as we receive them