Medical Receptionist/Front Desk

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Job Overview
We are seeking a friendly and organized Front Desk/Phone Operator to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients upon arrival with a warm and welcoming demeanor.
• Manage the check-in and check-out process efficiently, ensuring accuracy in patient information.
• Handle phone inquiries with professionalism and excellent phone etiquette.
• Assist patients with their requests and provide information regarding appointments.
• Maintain an organized front desk area, including filing patient information and managing appointments.
• Collaborate with other departments to ensure patient satisfaction throughout their appointment.
• Proficiency at computer skills, scheduling patients, proof-reading documents, and using Google Suite applications effectively. .

Qualifications

• Previous experience as an operator, and front desk or receptionist role is preferred.
• Bilingual candidates are highly desirable.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficient in using office software, including Google Suite, for daily operations.
• Excellent communication skills, both verbal and written.
• Attention to detail is crucial for maintaining accurate records and providing quality service.
• Warm and caring personality.
• Ability to work flexible hours as needed.

Join us in creating the best care experiences for our patients while working in a dynamic environment!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person