Member Service Representative

Tailor Your Resume for this Job

MEMBER SERVICES REPRESENTATIVE (FULL TIME PERMANENT)

Want to work for Canada’s most trusted brand? CAA Saskatchewan wants you!

Our NB store is seeking an enthusiastic Member Services Representative to provide a world-class experience to our members. This role is being hired as a full-time permanent position and will report to the Office Manager. A comprehensive benefits package is included with this position. Key Job Responsibilities

• Promoting, selling, renewing, and upgrading CAA memberships.
• Assessing members needs to determine the best possible solution through the sale, service or referral of appropriate CAA products, services, and memberships.
• Providing SGI issuing from renewals to permits.
• Promoting and selling of auto extension insurance coverage.
• Offering members auto travel services which include tour books, trip routings, maps, and insurance, along with other ancillary products and services as required.

Experience & Requirements

• A minimum of one year delivering professional customer service.
• Experience with SGI motor license issuing is highly preferred but not required.
• Experience handling cash and cashing out.
• Self-confidence and being open to acquiring new skills and knowledge.
• Attention to detail.
• Excellent verbal and written communication skills.
• Intermediate computer knowledge, including the internet and Microsoft Office products.

Hours of work for this position are five days per week, Monday to Saturday, 9:00 am to 5:30 pm, according to business requirements. If you are interested in this career opportunity, please email your resume to careers@caask.ca

Job Type: Full-time

Pay: From $17.95 per hour

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Tuition reimbursement
• Vision care

Ability to commute/relocate:

• North Battleford, SK: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)
• SGI Motor Licensing: 1 year (preferred)

Location:

• North Battleford, SK (required)

Work Location: In person