Mobilisation Manager

Mobilisation Manager

About us

Introducing Lumis, a premier student accommodation provider offering a unique blend of comfort, convenience, and community. With current locations in the vibrant cities of Cardiff and Leicester in the UK, Lumis is expanding its reach across Europe. In Austria, Lumis boasts two state-of-the-art sites, one nestled in the cultural hub of Graz, and the other in the enchanting city of Vienna. Further expanding its international footprint, Lumis proudly presents a contemporary residence in Leipzig, Germany, providing students with a home away from home.

Excitingly, Lumis has its sights set on new horizons, with the construction of a dynamic student housing project underway in the heart of Dublin, Ireland. Additionally, a promising site in Portugal is in the pipeline, promising to bring the Lumis experience to even more students seeking modern, secure, and vibrant living spaces. Elevate your student living with Lumis - where every location is not just a place to stay, but a community to thrive in.

Learn more about us: https://www.lumisliving.com/

Job Overview:

The Student Accommodation Mobilisation Manager is responsible for overseeing the successful launch and operational mobilisation of new student accommodation properties across the UK and Europe. This role ensures that each property is fully functional, compliant, and ready to welcome students by managing pre-opening activities, liaising with various stakeholders, and ensuring all operational requirements are met.

About the role

Documentation and Reporting:

• Develop and execute mobilisation plans for new student accommodation projects, ensuring timelines, budgets, and operational standards are adhered to.
• Coordinate with property developers, contractors, and operations teams to ensure smooth transitions from construction completion to operational launch.
• Monitor construction and handover schedules, ensuring all works are completed to a high standard and on time.

Team Management & Training:

• Support the recruitment, onboarding and initial training of site teams, including reception, maintenance, and cleaning staff, ensuring they are fully prepared for opening.
• Provide leadership and direction to on-site staff to meet performance standards and deliver exceptional student experience.
• Collaborate with HR to ensure compliance with local labour laws and employment practices.

Operational Readiness:

• Systems implementation (PMS, access control, booking systems)
• Ensure all health & safety, fire safety, and legal compliance checks are completed before opening.
• Oversee the installation and testing of critical systems (e.g., security, IT, utilities) to ensure smooth daily operations.
• Implement key processes for inventory management, vendor setup, and procurement to ensure all necessary supplies and equipment are in place.

Stakeholder Communication:

• Act as the main point of contact between property owners, developers, and the operational team during mobilisation phases.
• Report regularly to senior management on project progress, highlighting risks, issues, and achievements.
• Liaise with marketing, sales, and reservations teams to ensure coordinated efforts for the property launch.

Financial & Budgetary Oversight:

• Manage mobilisation budgets, ensuring cost control and efficient allocation of resources.
• Prepare and present financial reports related to mobilisation expenses, tracking against budgetary targets.

Risk & Issue Management:

• Identify potential risks related to mobilisation activities and develop mitigation strategies.
• Ensure prompt resolution of operational challenges during the mobilisation phase.

Post-Launch Handover:

• Work with the operations team to facilitate the smooth transition from mobilisation to steady-state operation.
• Conduct post-launch reviews to identify lessons learned and opportunities for improvement in future mobilisation projects.

About you

• Bachelor's degree in Business Management, Hospitality, Real Estate, or a related field.
• 5 years of experience in student accommodation, property management, or hospitality industries.
• Proven track record of managing large-scale mobilisation projects, preferably across multiple regions.
• Strong knowledge of UK and European property regulations and compliance standards.
• Excellent leadership, organisational, and project management skills.
• Ability to travel extensively across the UK and Europe.
• Proficiency in Microsoft Office Suite and project management software.

Skills & Competencies:

• Strong communication and interpersonal skills, with the ability to manage multiple stakeholders.
• Ability to work independently and manage multiple tasks under tight deadlines.
• High attention to detail and ability to solve complex problems.
• Experience managing budgets and financial reporting.