Network Administrator

We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the Musqueam, Squamish, and Tsleil-Waututh peoples who have been stewards of this land from time immemorial.

For over 60 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.

At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.

We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together.

Position Summary

The Network Administrator’s role is to ensure the stable operation of the internal and cloud computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.

This role will indirectly delegate tasks to maintain healthy network operation to Network Analysts.

Duties & Responsibilities

• Perform network design and capacity planning.
• Develop, implement, and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery (Not DR plan).
• Suggest and if required establish service level agreements with end users.
• Provision and maintain enterprise security systems, e.g. Firewall, AV, SSO devices etc.
• Design and maintain VCC; WAN, LAN (wired and wireless), and cloud (private and public) networks as well as ISP connectivity.
• Preform major network re-design as needed including critical connectivity components like BGP, etc. Keep up to date internet services security framework (e.g. SPF records, etc.).
• Oversee installation, configuration, maintenance, and troubleshooting of infrastructure back-end software hardware related to network operations.
• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
• Manage layout and interactions of infrastructure servers including e-mail, print, and backup servers and their associated operating systems and software from network perspective.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Manage all network hardware and equipment, including routers, switches, hubs, and UPSs for both wireless and wired network infrastructure.
• Ensure network connectivity of all workstations.
• Monitor and test network performance and provide network performance statistics and reports.
• Produce a network roadmap for business planning purposes.
• Administer all equipment, hardware, and software upgrades.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Administer and maintain end user accounts, permissions, and access rights.
• Perform server and security audits as required by security architect.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Supervise and/or provide guidance to junior members of the team.
• Other duties as assigned.

Qualifications

Education and Experience

• Three year College diploma or Bachelors degree in computer science or an equivalent combination of training and/or experience.
• Minimum 6 years recent experience in network administration.
• Networking certifications from any vendor HPE, CISCO or Juniper (ACEX, ACNT, CCNA, etc.)
• Certifications in ITIL strong asset.
• Certification in project management strong asset.
• An equivalent combination of training and/or experience may be considered.

• Working technical knowledge of network and PC operating systems, including all server operating systems (windows, Linux, OSX, etc.).
• Extensive support experience with active directory, DNS, web servers.
• Working technical knowledge of current network hardware, protocols, and standards for both wired and wireless networks, and cloud platforms (AWS and Azure).
• Exceptional troubleshooting technics including but not limited to tool utilization like Wireshark etc.
• Exceptional hands-on hardware troubleshooting experience.
• Excellent understanding of network security concepts and current technologies.
• Extensive experience managing Firewalls (new generation FW preferred).
• Extensive experience with reverse proxy, NAT concepts and variety of Single Sign on tools.
• Good understanding of the organization’s goals and objectives.
• Knowledge of applicable data privacy practices and laws.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Ability to conduct research into networking issues and products as required.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Part of compressed hour’s workweek schedule, with on-call availability.

Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.