Night Auditor/Receptionist

We are looking for a Night Auditor to join our team at Flag Motor Lodge in Rivervale.

The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:

• Managing front desk activity and handling guest check-ins and check-outs
• Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
• Handling customer requests and complaints and directing other employees or departments accordingly
• Answering calls and queries related to potential booking
• Managing and updating all official documentation pertaining to the role
• Ensuring that all end-of-day activities have been successfully executed by employees in all departments
• Balancing the accounts from day shift

The typical night shift is from 11 pm to 7 am, at least 3 days a week, typically Sunday to Tuesday.

Job Types: Part-time, Casual

Pay: From $25.00 per hour

Expected hours: 21 – 40 per week

Work Location: In person