Night Porter

Overview:

The Night Porter at The Killarney Park Hotel plays a vital role in ensuring the smooth and secure operation of the hotel during nighttime hours. This role involves providing support across multiple departments, ensuring guest safety and comfort, maintaining cleanliness and readiness of public areas, and completing routine security and operational checks. The Night Porter acts as a key member of the night team, offering a warm welcome to guests and ensuring their needs are met promptly and discreetly.

About The Role

Key Responsibilities:

• Patrol all corridors, ensuring all windows and doors are locked and secured.
• Check the kitchen and ensure that all equipment, lights and fans are off.
• Patrol outside of the hotel and close and lock all doors and windows.
• Check for any light bulbs that need to be replaced and write in the maintenance book as necessary.
• Check with the porter and reception staff going off duty for any messages and that all guests have checked in.
• Check the note pad on the computer.
• Switch phone over to night phone and collect bleep, ensuring that both are operating.
• Remain at the front desk until the bar is closed and the front door is locked.
• Lock the front door when the bar is closed and serve only residents of the hotel and ensure that all non-residents have left the hotel.
• Check that all morning calls have been entered correctly.
• Check all areas for lights on and turn them down or off as necessary.
• Open doors for guests as necessary and check that they are residents.
• Polish tables in the lobby and ensure the area is presentable.
• Hoover the lobby, bar and restaurant and ensure gents and ladies toilets are clean and well stocked.
• Wash all glasses and ensure the bar is left presentable.
• Assist guests with luggage.
• When all guests have retired, patrol all corridors and see that they are safe and secure.
• Close all fire doors and collect breakfast cards and bring them to reception.
• Copy breakfast cards once, with a copy for the kitchen and the original for room service.
• Security checks should be carried out around the hotel twice nightly.
• Check that all guests get their early morning calls.
• Answer and direct telephone calls as necessary.
• Turn on lights in the lounge and other areas.
• Turn off lights in the car park if bright.
• Unlock doors to allow early morning staff to enter and set fire in the lobby and drawing room.
• Check with the day porter and reception before going off duty and pass on any information.

Other Duties:

• Assist in bar operations as needed.
• Support with room service delivery and guest requests.
• Undertake any other reasonable tasks assigned by management to ensure smooth night operations.
• Follow all health & Safety standards.

Working Hours:

• Typically, between 9:00 PM to 8:00 AM, with flexibility depending on the operational needs of the hotel.

Working Conditions:

• This role requires overnight shifts, including weekends and public holidays. The Night Porter role involves physical duties such as standing, walking, lifting, and cleaning, and requires attentiveness to safety, guest service, and hotel operations throughout the shift.

Required Criteria

Skills Needed

About The Company

We are an independent, family-owned hotel with a story that started in the 1930s when Marie O'Sullivan, just fourteen years old, began working in her aunt's guesthouse (which she eventually bought and ran herself.)

That spirit of hard work, resourcefulness, and determination still guides everything we do today. Being family-owned means we can make decisions based on what is right—for our guests, our team, our environment, and our community—not just what is profitable.

We believe that true luxury is not about being flashy or formal. It is a much quieter, warmer, kinder thing. It is about creating a place where people feel genuinely welcome and cared for, and that starts with how we treat one another.

Company Culture

What we stand for matters

Working at The Killarney Park means joining a team that values bravery, authenticity, and belonging.

• Being Brave

means speaking up with new ideas, taking ownership of your role, and doing things the right way even when it is challenging.

• Being Authentic

means bringing your real self to work. We do not want you to follow scripts or put on a fake smile; we want your natural warmth to shine through.

• Creating Belonging

means making sure everyone feels welcome and valued—our guests, and your teammates, too.

These are not just nice words. They guide how we show up, how we work, and how we make a difference every day.

Company Benefits

Working at The Killarney Park means being part of a close-knit, five-star team that values warmth, professionalism, and genuine hospitality. We’re proud to support our people with meaningful benefits, learning and development opportunities, and a positive, respectful workplace culture.

Perks of Being Part of Our Team:

• Learning & development programmes to grow your skills and career

• Staff parking

• Complimentary meals while on duty

• 50% off spa treatments and 20% off spa products

• Special off-peak accommodation rates for friends and family

• 50% off meals in the restaurant or bar

• 10% off orders in Luna Coffee & Wine

• Staff Charity Day participation

• Bike to Work scheme

• Monthly staff social events and a full yearly social calendar

• Monthly reward and recognition scheme

• €500 Employee Referral Scheme

At The Killarney Park, your career journey matters.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Staff celebration events, Company employee App

Salary

Not disclosed