Office & Administrator Manager

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PLEASE READ: TO be considered as a candidate for this position you MUST attach / submit a cover letter. No cover letter, no consideration.

Join a company rooted in results.
Rayzor Edge Tree Care is a trusted provider of residential and land clearing services across Southern Ontario. Known for our reliability, exceptional service, and commitment to safety, we’re expanding our leadership team and seeking a highly organized, resourceful, and proactive Office & Administration Manager to support our growing operations.

About the Role:

Reporting directly to the President, this is a pivotal role with broad responsibilities spanning office administration, client communications, scheduling, and internal operations. You’ll serve as a key hub of coordination between field crews, clients, vendors, and industry partners, ensuring the day-to-day administrative operations run smoothly and professionally.

Key Responsibilities:

• Answer and vet incoming calls, emails, and customer inquiries with professionalism and efficiency
• Manage communications with clients and vendors
• Outbound marketing and sales outreach to support lead generation
• Maintain HR and employee files; general administrative duties
• Schedule quote appointments and conduct follow-ups
• Post-job customer satisfaction outreach
• Follow up on outstanding invoices and overdue payments (Accounts Receivable)
• Coordinate daily work schedules and job logistics
• Monitor and respond to online RFPs and land clearing tenders
• Maintain and update client records in ArbourGold CRM; generate weekly reports and performance metrics
• Assist in budgeting processes by tracking expenses and preparing reports
• Source equipment parts and liaise with maintenance vendors
• Collaborate with the company’s Marketing Manager to implement promotional activities
• Manage and submit company paperwork for insurance, compliance, regulatory filings, and membership renewals
• Serve as the company’s liaison with industry associations and professional memberships

Qualifications:

· Strong administrative skills with a focus on detail-oriented tasks

• Proven experience in office administration, operations coordination, or executive assistant-level roles
• Excellent clerical and communication skills (written and verbal); confident on the phone and over email
• Strong time management and multitasking skills
• High level of professionalism, attention to detail, and ability to prioritize
• Familiarity with office management software, proficiency with CRM systems, spreadsheets, and digital productivity tools
• Knowledge of budgeting principles to assist in financial planning
• Comfortable working independently in a remote environment
• Ability to problem-solve and make sound decisions quickly
• Experience with tree care, landscaping, or land clearing industries is a strong asset but not required
• Familiarity with tendering platforms or online RFPs considered an advantage

Eligibility:

• Must be legally entitled to work in Canada (Canadian citizen, permanent resident, or valid work permit)
• Strong command of English required

Why Join Rayzor Edge Tree Care?
This is more than an administrative role—it’s an opportunity to become an integral part of a company that’s respected in its industry, growing steadily, and values accountability, precision, and top-tier customer service. If you’re looking for a role that blends structure with variety, and you’re excited by the idea of helping a boots-on-the-ground business stay sharp behind the scenes, we want to hear from you.

To apply: Please send your resume and a short cover letter explaining why you’re a great fit for this role.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care
• Work from home

Application question(s):

• Do you have experience in the Tree care and/or forestry industry?

Experience:

• office management: 3 years (required)

Work Location: Remote

Application deadline: 2025-08-13