Office Manager – Full-Time

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Office Manager – Full-time

Overview:

Buttercups Uniforms is Ireland’s premier supplier of workwear for the professional health, beauty, corporate and hospitality industries. With over 30 years’ experience, we have refined our passion for delivering high-quality uniforms at a very competitive price. Our main markets are Ireland & the UK, and we are growing globally with ambitious plans.

We are currently seeking a full-time Office Manager, a key role in the operations of the business. This is an exciting & challenging opportunity for the right person to join a great company.

Main Duties & Responsibilities:

Team Leadership & Operations

• Lead, manage, and develop a small team across warehouse, customer service, and office operations.
• Ensure high standards of quality, efficiency, productivity, and service delivery across all operational areas.
• Oversee day-to-day warehouse operations.
• Identify, implement, and continuously improve office and operational procedures.
• Liaise with external service providers (e.g., IT, telecoms, suppliers) to ensure uninterrupted business operations.
• Support onboarding of new hires and address employee queries.
• Report directly to and work closely with the Managing Director on operational performance and business priorities.

Customer & Account Management

• Deliver exceptional customer service by responding promptly and professionally to enquiries and requests.
• Manage phone and email orders, ensuring accurate processing and timely fulfilment.
• Act as key account manager for hospitality sector clients, maintaining strong relationships and ensuring high service standards.

Finance & Administration

• Perform accounting and finance administration duties as required, including: processing bank payments, reconciling transactions and managing aged debtors and credit control.
• Coordinate and oversee general administrative functions to ensure smooth office operations.
• Undertake any other duties reasonably required to support the needs of the business.

Qualifications, Experience & Skills Required:

Essential:

• 2+ years’ experience in a previous management or supervisory position.
• Proven ability to lead and motivate a small team while remaining actively involved in operational tasks.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills in English.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• High level of attention to detail and strong problem-solving ability.
• Financial administration experience, including payment reconciliations.
• Highly motivated, ambitious, hardworking, passionate and love what you do.
• A leader and also a team player.
• Honest, trustworthy, and reliable.
• Ability to work in the office 5 days a week.

Desirable:

• Experience in Sage 200 (or similar) and CRM systems.
• Experience in global markets.
• Experience in both B2B & B2C Ecommerce.

What we offer:

• Salary Range : €40,000 - €45,000 DOE
• Full-time position in office Monday to Friday
• Parking provided
• Canteen facilities
• Finish earlier on Fridays

Job Type: Full-time

Pay: €40,000.00-€45,000.00 per year

Benefits:

• On-site parking

Ability to commute/relocate:

• Deansgrange, County Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

• management or supervisory: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person