Office & Marketing Coordinator

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We are seeking an organized, detail-oriented, and proactive Office & Marketing Coordinator to assist our mortgage brokers with day-to-day operations. This role will support a variety of administrative and marketing tasks, ensuring that our office runs smoothly and efficiently. The ideal candidate will thrive in a fast-paced environment, have a keen eye for detail, and be skilled in using social media tools.

Key Responsibilities

• Provide front-desk and administrative support to mortgage brokers, including CRM updates and basic record management
• Support marketing activities by creating visual content using design programs and managing social media accounts for the mortgage brokerage
• Create, schedule, and post mortgage-related content on social media including rate updates, promotions, event highlights, and educational posts
• Assist with generating social media content ideas aligned with mortgage products, services, branding, and compliance guidelines
• Assist with planning and coordinating marketing events and office promotions
• Edit short videos and visual content for social media and promotional use
• Monitor social media engagement and direct inquiries or leads to the appropriate broker or team member
• Perform general administrative duties including filing, organizing documents, data entry, and preparing basic reports
• Maintain organized digital and physical office records
• Support office efficiency by following and assisting with established administrative processes

Ideal Candidate

• Organized and detail-oriented with the ability to multitask in a fast-paced office environment
• Comfortable using Instagram, TikTok, YouTube and other social media platforms for business and marketing purposes
• Familiar with Canva and basic video editing tools
• Strong communication and customer service skills
• Able to work independently as well as collaboratively within a team
• Previous experience in a receptionist or administrative role is an asset

Requirements

• Experience performing administrative or receptionist-level tasks in an office environment
• Basic knowledge of Canva, social media platforms, and video editing tools
• Ability to manage multiple tasks and meet deadlines
• Professional, reliable, and able to handle confidential information

Qualifications

• Education & experience in marketing support or social media management
• Proficient in Microsoft Office (Word, Excel, Outlook)

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Experience:

• Marketing Support or Social Media management: 2 years (required)

Work Location: In person