Office Supervisor

About the Position

The Office Supervisor is responsible for directing the work of associates in the warehouse/distribution office environment. This position is responsible for the safety and quality of work for departments and areas of responsibility.

Functions

• • Assists Operations Manager with the site’s planning, execution and communication of daily clerical and operational processes.
• • Determine work volume, prepare work schedules, and expedite workflow to ensure maximum effectiveness within the department.
• • Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
• • Ensures that the warehouse clerk employees are following proper daily task procedures.
• • Mentor and coach associates, including corrective actions as well as performance evaluations.
• • Perform training of policies, procedures, and Standard Works to ensure processes are followed.
• • Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee.
• • Assist in the development of processes and process improvements.
• • Performs general administrative functions (data entry, scanning, filing, and correspondence).
• • Perform daily housekeeping of workflow by managing customer orders and information to ensure completeness and timeliness.
• • Track and maintain supply order for the facility, including the offices as well as the warehouse. Manage orders against the general ledger to ensure proper budgeting.
• • Responsible for invoice processing and accounts payable for the facility.
• • Responsible for vetting new vendors that are not in the preferred and approved network.
• • Assists site leadership in the collection of KPI data
• • Assists with site implementation, maintenance, and continual improvement of successful corporate/network programs.
• • Other duties as assigned by management

Qualifications

• • Bachelor’s Degree (B.A/B.S.) from a four-year college; or equivalent experience and/or training; or equivalent combination of education and experience.
• • Must be able to pass a background check and drug screen.
• • 3-5 years prior related supervisory experience in an office warehouse/distribution environment
• • Experience using warehouse, transportation, and inventory management systems required.
• Strong technical skills utilizing the Microsoft Office Suite.
• • Ability to motivate, train, lead, and evaluate the performance of warehouse office associates.
• • Ability to interact with all levels of staff and external customers in a courteous and professional manner.
• • Ability to act as a change agent and drive continual improvement.
• • Ability to manage, coordinate, and prioritize multiple tasks without direct supervision.
• • Ability to communicate with tact, diplomacy, and authority, when necessary.

Competencies

• • Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• • Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• • Decision Quality – Making good and timely decisions that keep the organization moving forward.
• • Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• • Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.
• • Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• • Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

• This position is not expected to travel.

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