Operation Coordinator (Entry-Level)

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Overview

APPS Transport Group is seeking a highly organized and detail-oriented Operations Coordinator (Entry-Level) to join our Freight Solutions team in Oakville, Ontario. This role is vital in ensuring the smooth daily operations of the department, supporting administrative functions, and delivering exceptional customer service.

The ideal candidate will be proactive, tech-savvy, and able to multitask effectively in a fast-paced environment. Strong organizational skills, attention to detail, and professional communication are essential. This position provides an excellent opportunity for someone looking to launch or grow a career in logistics and transportation, with clear development into more advanced operational and account management roles.

Key Responsibilities

• Track and trace active shipments daily and update system records
• Proactively communicate shipment status updates to customers
• Collect Proofs of Delivery (PODs) from carriers within KPI timelines
• Support Account Operators with quoting, booking, dispatching, and overflow tasks
• Assist during peak periods and provide vacation coverage
• Support administrative functions including file preparation, invoicing support, and billing handoff
• Perform other operational support duties as assigned

Qualifications & Skills

• Entry-level role; logistics experience is an asset but not required
• Strong organizational and time-management skills
• Ability to work in a fast-paced, deadline-driven environment
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel and Outlook
• Familiarity with Transportation Management Systems (e.g., TruckMate) is an asset
• Eagerness to learn and grow within the logistics industry
• Team-oriented, proactive, and detail-focused

Career Development

This role is designed to progress into a full Account Operator position based on performance and development.

Job Types: Full-time, Permanent

Pay: $40,000.00-$47,500.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Tuition reimbursement
• Vision care

Ability to commute/relocate:

• Oakville, ON L6H 6G4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Eligibility & Work Authorization

Are you legally entitled to work in Canada on a permanent basis (Canadian citizen or Permanent Resident)?

☐ Yes

☐ No

• Location & Availability

Are you able to work on-site full-time at our Oakville, Ontario location?

☐ Yes

☐ No

Are you available to start work by mid to late January?

☐ Yes

☐ No

• Skills & Experience

What is your level of proficiency with Microsoft Excel?

☐ Beginner

☐ Intermediate

☐ Advanced

Do you have experience using Microsoft Outlook for professional email communication?

☐ Yes

☐ No

Do you have experience working in logistics, transportation, or supply chain? (Optional)

☐ Yes

☐ No

Have you previously worked with a Transportation Management System (TMS) (e.g., TruckMate)?

☐ Yes

☐ No

• Role Fit

This is an entry-level position with a strong focus on learning and career development. Are you seeking long-term growth within the logistics industry?

☐ Yes

☐ No

This role requires managing multiple tasks in a fast-paced environment. Are you comfortable working under time-sensitive deadlines?

☐ Yes

☐ No

Work Location: In person