Operations Support Officer - Fire

Due to a continued growth, we’re on the lookout for a top talent Operations Support Officer - Fire to work out of our Yatala office. You’ll build long lasting relationships with our customers by using your skills to diagnose faults and provide solutions!

About the Role:

• Provide day-to-day administrative support to the Service Teams under the direction of the Operations/Service Manager and Customer Account Managers
• Work closely with managers and account leads to deliver efficient and accurate administrative assistance
• Ensure tasks are completed in line with the company’s COSI service delivery process and business requirements
• Assist teams in managing their workload by taking ownership of administrative tasks, enabling them to focus on service delivery
• Support nominated teams—and others when required—by handling administration quickly, effectively, and with attention to detail
• Assist with producing reports (internal and external) and ad hoc paperwork requests for Client presentation when necessary.
• Assist with Quote preparation/amendments for Customer Account Managers and/or National Quote Team.
• Review Technicians dockets to ensure all opportunities for additional work have been actioned via quotes, upgrades and/or via additional work orders.

Skills & Experience:

• Intermediate level capability with Microsoft Office (including Word, Excel, PowerPoint & Outlook)
• Certificate III in Business (Office Administration) (Desirable)
• Previous experience and capability in general administration duties with experience in planning and working to deadlines
• High level of attention to detail
• Possession of a good work ethic and ability to use initiative to achieve results
• Well-developed Interpersonal skills and ability to develop good relationships

Benefits:

• Competitive salary based on experience and qualifications.
• Utility Discounts, Health Insurance Discounts, Employee Assistance Program and Novated Leasing, plus many more!
• Opportunities for career advancement and professional development.
• Ongoing training and support from industry experts.
• Dynamic and collaborative work environment with a focus on teamwork and innovation.

Join Our Team:

If you are a skilled Operations Support Officer looking to take your career to the next level, we want to hear from you! Join the Grosvenor Engineering Group family and become part of a team that is dedicated to excellence and customer satisfaction. Click APPLY to submit your resume and cover letter detailing your relevant experience and qualifications.