Order Entry

Order Entry Associate

Help keep customer orders moving accurately through a fast-paced manufacturing environment. In this role, you’ll enter and verify order information, resolve discrepancies, and send order acknowledgments to customers. Your attention to detail and communication will help the team deliver a reliable customer experience.

What you’ll do

• Compile and organize information for entry, prioritizing work as needed.
• Review customer and account documents for missing or inconsistent information. Resolve discrepancies using established procedures or refer incomplete documents to the team leader.
• Enter customer and account information accurately using a keyboard or optical scanner and the required system formats.
• Follow established data entry procedures and maintain accurate records.
• Verify entries and correct, delete, or reenter information as needed. Combine information from both systems when account records are incomplete and remove duplicate data.
• Send order acknowledgments to customers once the information has been entered and verified.
• Follow company policies and procedures, report needed changes, and protect confidential customer information.
• Perform other duties assigned by your supervisor or management.

What you’ll bring

• High school diploma.
• Strong written and verbal communication skills, including professional phone and email etiquette.
• The ability to enter data accurately, identify errors, and resolve issues.
• Strong multitasking skills and the ability to work in a fast-paced environment.
• Prior relevant experience is a plus.

Our workplace

We value respectful communication, collaboration, and ideas that improve how we work across teams. Our values are Integrity, Trust, Creativity and Courage, Teamwork, and Excellence.

This position is in a fast-paced manufacturing environment. It requires periods of standing, walking, and lifting, including occasional lifting of up to 50 pounds. The work area may have noise and varying temperatures.

Attendance Requirements: Attendance on a regular, consistent basis is mandatory.

Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects, ascending/descending stairs and commuting to work location.

Payrate: $23-$24 hourly