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Outside Sales & Administrator

Posted on Dec. 24, 2024

  • Full Time

Outside Sales & Administrator

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Position Summary:

The Outside Sales and Administrator is responsible for both driving new business and managing administrative tasks to ensure seamless operations. This dynamic role combines customer-facing sales activities with office-based administrative duties, requiring strong sales acumen, excellent organizational skills, and the ability to multitask effectively. The ideal candidate will be proactive, results-driven, and comfortable working both independently in the field and as part of a team in the office.

Key Responsibilities: Outside Sales Responsibilities:

  • Customer Engagement:
  • Prospect and build relationships with potential clients through calls, emails, and in-person meetings.
  • Develop and execute strategies to drive new business and meet or exceed sales targets.
  • Understand customer needs, recommend appropriate products/services, and deliver tailored sales presentations.
  • Sales Negotiations and Close:
  • Negotiate contracts, pricing, and terms with customers to finalize sales.
  • Maintain regular follow-up communication to ensure customer satisfaction and retention.
  • Market Research:
  • Identify new business opportunities, trends, and competitive products or services.
  • Monitor industry developments to adjust sales strategies and target new markets.
  • Reporting and Tracking:
  • Track leads, sales activities, and customer interactions in CRM software.
  • Provide regular sales reports and updates to management, including progress toward sales goals and forecasts.
  • Event Representation:
  • Represent the company at trade shows, conferences, and other industry events, as needed, to promote products and network.

Administrative Responsibilities:

  • Customer Support:
  • Serve as the point of contact for customer inquiries, providing information and assistance as needed.
  • Address customer issues and concerns promptly, escalating when necessary.
  • Order Management:
  • Process customer orders, generate invoices, and maintain accurate records of sales transactions.
  • Coordinate with internal teams (e.g., warehouse, logistics) to ensure timely and accurate product delivery.
  • Scheduling and Coordination:
  • Manage the sales team's calendar, coordinating meetings, appointments, and travel arrangements.
  • Organize internal meetings and events to support sales and administrative needs.
  • Documentation and Reporting:
  • Maintain and update customer databases, ensuring accurate records of all transactions and communications.
  • Assist with preparing sales reports, presentations, and other administrative documents for management.
  • Office Support:
  • Provide general administrative assistance to the sales team, including drafting proposals, preparing presentations, and managing office supplies.
  • Ensure smooth day-to-day operations of the office by handling routine administrative duties.

Required Qualifications:

  • Experience:
  • Proven experience in sales (outside sales preferred) and administrative roles.
  • Strong background in customer relationship management and sales cycle management.
  • Skills:
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong negotiation, presentation, and closing skills.
  • High level of organizational ability with the capacity to handle multiple tasks and deadlines.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
  • Education:
  • High school diploma or equivalent required;
  • Other:
  • Ability to work independently and as part of a team.
  • Comfortable with frequent travel to meet clients.
  • Strong problem-solving skills and the ability to think creatively.

Preferred Qualifications:

  • Previous experience in a dual-role position combining sales and administrative responsibilities.
  • Knowledge of [industry or product knowledge relevant to the company].

Physical Requirements:

  • Ability to travel locally and regionally to meet clients.
  • Occasional lifting of office supplies or promotional materials (up to 25 lbs).
  • Ability to work at a desk for extended periods, handling administrative tasks.

Compensation:

  • Competitive salary based on experience.
  • Commission structure based on sales performance.
  • Benefits package (health insurance, retirement, etc.).
  • Paid time off and holidays.

How to Apply:

Please send your resume and cover letter to Darci Gibbons, darci.gibbons@metalexperts.ca with the subject line "Outside Sales and Administrator Application." We are an equal-opportunity employer and encourage applicants from all backgrounds to apply.

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

  • Bonus pay
  • Commission pay

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekends as needed

Experience:

  • sales: 1 year (preferred)

Work Location: In person


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