Outside Sales & Administrator

Position Summary:

The Outside Sales and Administrator is responsible for both driving new business and managing administrative tasks to ensure seamless operations. This dynamic role combines customer-facing sales activities with office-based administrative duties, requiring strong sales acumen, excellent organizational skills, and the ability to multitask effectively. The ideal candidate will be proactive, results-driven, and comfortable working both independently in the field and as part of a team in the office.

Key Responsibilities: Outside Sales Responsibilities:

• Customer Engagement:
• Prospect and build relationships with potential clients through calls, emails, and in-person meetings.
• Develop and execute strategies to drive new business and meet or exceed sales targets.
• Understand customer needs, recommend appropriate products/services, and deliver tailored sales presentations.
• Sales Negotiations and Close:
• Negotiate contracts, pricing, and terms with customers to finalize sales.
• Maintain regular follow-up communication to ensure customer satisfaction and retention.
• Market Research:
• Identify new business opportunities, trends, and competitive products or services.
• Monitor industry developments to adjust sales strategies and target new markets.
• Reporting and Tracking:
• Track leads, sales activities, and customer interactions in CRM software.
• Provide regular sales reports and updates to management, including progress toward sales goals and forecasts.
• Event Representation:
• Represent the company at trade shows, conferences, and other industry events, as needed, to promote products and network.

Administrative Responsibilities:

• Customer Support:
• Serve as the point of contact for customer inquiries, providing information and assistance as needed.
• Address customer issues and concerns promptly, escalating when necessary.
• Order Management:
• Process customer orders, generate invoices, and maintain accurate records of sales transactions.
• Coordinate with internal teams (e.g., warehouse, logistics) to ensure timely and accurate product delivery.
• Scheduling and Coordination:
• Manage the sales team's calendar, coordinating meetings, appointments, and travel arrangements.
• Organize internal meetings and events to support sales and administrative needs.
• Documentation and Reporting:
• Maintain and update customer databases, ensuring accurate records of all transactions and communications.
• Assist with preparing sales reports, presentations, and other administrative documents for management.
• Office Support:
• Provide general administrative assistance to the sales team, including drafting proposals, preparing presentations, and managing office supplies.
• Ensure smooth day-to-day operations of the office by handling routine administrative duties.

Required Qualifications:

• Experience:
• Proven experience in sales (outside sales preferred) and administrative roles.
• Strong background in customer relationship management and sales cycle management.
• Skills:
• Excellent communication and interpersonal skills, both written and verbal.
• Strong negotiation, presentation, and closing skills.
• High level of organizational ability with the capacity to handle multiple tasks and deadlines.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
• Education:
• High school diploma or equivalent required;
• Other:
• Ability to work independently and as part of a team.
• Comfortable with frequent travel to meet clients.
• Strong problem-solving skills and the ability to think creatively.

Preferred Qualifications:

• Previous experience in a dual-role position combining sales and administrative responsibilities.
• Knowledge of [industry or product knowledge relevant to the company].

Physical Requirements:

• Ability to travel locally and regionally to meet clients.
• Occasional lifting of office supplies or promotional materials (up to 25 lbs).
• Ability to work at a desk for extended periods, handling administrative tasks.

Compensation:

• Competitive salary based on experience.
• Commission structure based on sales performance.
• Benefits package (health insurance, retirement, etc.).
• Paid time off and holidays.

How to Apply:

Please send your resume and cover letter to Darci Gibbons, darci.gibbons@metalexperts.ca with the subject line "Outside Sales and Administrator Application." We are an equal-opportunity employer and encourage applicants from all backgrounds to apply.

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• sales: 1 year (preferred)

Work Location: In person