Part-Time Business Operations Coordinator

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About the role

We’re a small, established consultancy delivering programmes and projects across productivity/Lean, digital transformation, sustainability, and people & culture, working closely with Local Enterprise Offices (LEOs), public-sector programmes, and SME clients across Ireland.

As the business has grown, so has the need for strong operational coordination.

We’re seeking a Part-Time Business Operations Lead to act as the backbone of delivery, ensuring projects run smoothly from onboarding through to close-out, while supporting finance, tendering, and internal improvement initiatives.

This is a hands-on, responsibility-heavy role — ideal for someone who enjoys making things work properly.

What you’ll be doing (20 - 25 hours per week)

Client Onboarding & LEO Liaison

• Act as the first point of contact for clients and LEOs during onboarding
• Set up clients, projects, and contacts in CRM and booking systems
• Ensure compliance with LEO-specific requirements (purchase orders, invoicing, reporting)
• Coordinate onboarding steps clearly and efficiently

Project Coordination & Tracking

• Schedule workshops, coaching sessions, and project milestones
• Track progress with consultants and delivery partners
• Check in regularly, maintain momentum, and flag risks or blockers
• Liaise with clients and LEOs to resolve issues as they arise
• Ensure timely and complete project close-out, including uploading final reports to submission platforms

Account Management & Relationship Support

• Maintain ongoing relationships with clients and LEOs during delivery
• Act as a trusted operational point of contact for queries and updates
• Ensure communication remains clear, professional, and responsive throughout each engagement

Internal Project Management

• Plan and manage internal improvement initiatives, such as:
• Systems changes
• Process automation
• Internal training or rollout projects
• Coordinate team members, set timelines, and track progress
• Maintain internal project documentation
• Report status and risks at management meetings

Finance, Supplier & Billing Administration

• Prepare and issue client invoices in line with project completion or billing cycles
• Track purchase orders and invoice status
• Liaise with the bookkeeper / accountant on billing and payments
• Manage supplier invoices, ensuring alignment with project hours and budgets
• Carry out basic credit control, following up on overdue invoices
• Support project-level payment reconciliation

Tendering & Proposal Support

• Maintain a structured library of tender templates and previous responses for public procurement
• Track tender opportunities and submission deadlines
• Coordinate inputs from management and consultants
• Ensure submissions are complete, compliant, and submitted on time

Continuous Improvement & Automation

• Identify opportunities to streamline finance, operations, and project workflows
• Support the adoption of automation tools to reduce manual effort
• Keep process documentation accurate and up to date
• Contribute to improving how the business operates day-to-day

What success looks like

After a few months in the role:

• Projects move smoothly from onboarding to close-out
• Consultants know what’s happening and when
• LEOs and clients experience clear, professional coordination
• Billing and invoicing are timely and well-controlled
• Internal initiatives don’t stall due to lack of follow-through
• Management has visibility without having to chase

Who this role suits

You’re likely a strong fit if you:

• Have experience in operations, project coordination, or business administration
• Are highly organised and detail-oriented
• Are comfortable working across multiple projects at once
• Communicate clearly and professionally with clients and stakeholders
• Enjoy improving systems and processes
• Are confident working independently in a part-time role

Experience with consultancies, professional services, training providers, or public-sector–funded programmes is a strong advantage.

Who this role won’t suit

This role is unlikely to suit someone looking for:

• A purely strategic or advisory position
• A narrowly defined admin-only role
• A role with little responsibility or decision-making
• Constant daily supervision

Location & working arrangement

• Ireland-based (Location within Ireland is flexible)
• Remote-first Hybrid
• 20-25 hours per week, with flexibility on how those hours are structured
• Occasional in-person coworking days and events as needed

Salary

€33,000 – €37,000 Pro rata (Depending on experience)

Job Type: Part-time

Pay: €33,000.00-€37,000.00 per year

Expected hours: 20 – 25 per week

Benefits:

• Company pension
• Sick pay
• Work from home

Application question(s):

• Are you currently located in Ireland?

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in co. kildare, CO. Kildare