Parts Advisor

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Parts Advisor – JOB DESCRIPTION

About Us

Windsor Motors are Ireland’s Favourite Motor Group. Established in 1964 with 14 state-of-the-art locations nationwide, we employ over 350+ people and work with some of the world’s leading automotive brands. Having recently been recognised as one of Ireland's Best Managed Companies by Deloitte, it is our motivated and dedicated staff that lie at the core of our accomplishments. Through continued expansion across our group, we are now looking to recruit enthusiastic people who strive for excellence to join our team.

At Windsor we have been helping customers to buy and look after their cars for over 50 years. Whether you are looking for a new or used car, or need servicing or repairs for your current vehicle, you can trust us to give you the very best service.

Parts Advisor Job Purpose

You will be responsible for pursuing new parts trade business & following up on all contacts. You will be responsible for delivering parts to trade customers. You will be part of a team looking after a large workshop to ensure a high level of productivity in a fast paced environment.

Reporting to the Parts Manager situated in our Galway Motormall location.

About the role:

The Parts Advisor position is an integral role within the team, delivering front line, best-in-class service and support to Windsor Motor customers and employees.

Responsibilities:

• To deliver spare parts.
• To actively pursue new parts trade business.
• To build & maintain an excellent working knowledge of all relevant parts systems.
• To achieve high levels of customer satisfaction.
• To achieve a high level of accuracy in the processing of all spare parts movements.
• To ensure a high standard of housekeeping & compliance with all Health & Safety procedures.
• To pro-actively contribute to departmental and inter-departmental teamwork and to be supportive of the overall company mission and related initiatives.
• To maintain a high standard of personal presentation at all times.
• NB: the job description is a guideline and does not aim to detail every possible task and expectation. The job description may be subject to change from time to time.

Knowledge and skills:

You are a highly motivated and passionate individual striving to provide an exceptional service to both our customers and colleagues.

Skills needed:

• Previous Parts Department experience desired but not essential
• Customer & quality focused
• Building & maintaining relationships
• Good Communicator
• Attention to detail
• Change management
• Flexibility to learn new skills
• Strong team player
• Full driving license

Additional Information:

The hours of attendance are based on a 39 hour week. There will be staggered attendance shifts within the hours of 7.00am - 5.00pm Monday to Friday.

What you get in return:

• Salary depending on experience.
• Competitive monthly bonus
• 20 days annual leave plus 10 public holidays.

Job Types: Full-time, Permanent

Benefits:

• Bike to work scheme
• Employee assistance program

Ability to commute/relocate:

• Galway, County Galway: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have previous experience working in a motor dealership?
• Do you have any technical experience related to vehicles?
• Do you have experience working with vehicle parts?

Work Location: In person