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Parts Advisor
Posted on Nov. 13, 2025
- Edmonton, Canada
- 0 - 0 USD (yearly)
- Full Time
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Polar Industrial Services Ltd. is a well respected Western Canadian Equipment Company. Since Polar’s establishment in 2004, it has been built off the core values of respectful and quality customer service. Polar continues to execute these values by providing, quality service through advanced training and timely responses with an understanding of customer urgency. These values have been vital to Polar’s growth into the reliable and prominent company they are today.
If you are interested in joining a growing business in Edmonton, AB we have an exciting opportunity for a Parts Persons to join our team.
Summary of what you will do:
- Provide exceptional parts sales to our inside/outside customers and Service Department
- Satisfy all inquiries via all types of communication (phone, in-person, email and other)
- Assist others in the department including shipping when required
- Be attentive to processes and procedures through continuous process improvement
- Resolve customer complaints
- Work with Parts Manager in areas of parts inventory maintenance
- Participate with inventory returns when requested
- Be flexible with the department’s needs for staff coverage throughout our operating hours
- Participate in maintaining a clean and organized parts stock room, shipping bay and warehouse
- Count inventory as assigned by either spot check, cycle count of annual full count
- Familiarity with shipping & receiving procedures and help when required
- Keep up to date with parts related training as directed
- Possess excellent computer skills and excellent attention to detail
- Other duties, as assigned
Requirements:
- Can-do attitude with a focus on high customer satisfaction
- Efficient in time management and planning
- Being cost conscious and have a continuous process improvement mentality
- Being receptive to feedback and a willingness to learn
- Excellent attention to detail
- Ability to work Monday to Friday 8:00 AM - 4:30 PM
We offer:
- Competitive Wages
- Competitive Health & Dental Benefits
- RRSP Matching Program
Job Type: Full-time
www.polarind.ca
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care
Experience:
- Parts: 1 year (required)
Work Location: In person
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