Parts & Service Advisor

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Mikasa Automotive, a well-established and reputable auto repair company in Red Deer, is seeking a detail-oriented Parts & Service Advisor to join their small but caring team. If you are a skilled administrator who enjoys balancing customer service with a focus on accuracy andorganization, this role could be a perfect fit.

What You Will Do:

-Serve as the first point of contact for customers, addressing inquiries and concerns with

professionalism and care.

-Manage administrative tasks, including issuing receipts, processing payments, and

maintaining records.

-Write up work orders and look up correct parts to be ordered for the job.

-Explain services and costs to customers clearly and effectively.

-Act as a liaison between customers and technicians to ensure clear communication and

service delivery.

-Identify opportunities to upsell services or maintenance options where appropriate.

What We Are Looking For:

-At least 5 years of relevant experience.

-Strong attention to detail and ability to work under tight deadlines.

-A friendly, client-focused attitude with the ability to stay on task in a busy environment.

-Proficiency with MS Office tools and automotive related software.

-A clean criminal record and driving abstract, along with a valid driver’s license and

reliable transportation.

Why Join This Team?

-Health and dental benefits, RRSP contributions, and life insurance.

-Employer-paid learning and development opportunities.

-Free parking and team-building events.

-A stable, supportive workplace with long-term employees who value teamwork.

If you’re a reliable, organized professional looking for a rewarding role in a friendly,

environment, apply now to become a key part of this team!

Job Type: Full-time

Pay: $21.00-$26.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• RRSP match

Work Location: In person