Patient Care Coordinator

Tailor Your Resume for this Job

About Richmond Breathe Free

At Richmond Breathe Free Sinus & Allergy Centers, we are on a mission to help our community breathe better and live fuller lives. Our clinic is growing rapidly, and we pride ourselves on our high-standard of medical care and our fantastic, supportive team culture. We don’t just hire employees; we hire "culture adds" who are passionate about patient experience.

The Role: Patient Care Coordinator

We are looking for a dynamic, high-energy Patient Care Coordinator. This isn’t just a desk job—you are the conductor of our patient’s journey. You will be the first person they speak to on the phone and the first smile they see when they walk through our doors.

Are You the Perfect Fit?

We are looking for a "rockstar" who excels in the following areas:

• Tech-Savvy: You navigate software, EHR systems, and office technology with ease. You aren't intimidated by learning new digital tools.
• Communication Pro: You are warm, professional, and clear—whether you’re handling a multi-line phone system or greeting a patient in the lobby.
• Multitasking Ninja: You can manage a busy waiting room, handle patient check-ins, and process paperwork without breaking a sweat.
• Detail-Oriented: You understand that in healthcare, the "little things" matter. You’re organized and proactive.

Key Responsibilities

• Managing the patient check-in/check-out process with a friendly, welcoming demeanor.
• Scheduling appointments and managing the clinic calendar in a fast-paced environment.
• Answering high-volume calls and responding to patient inquiries with expert-level service.
• Verifying insurance information and handling patient records with strict confidentiality.
• Supporting the clinical team to ensure the office runs like a well-oiled machine.

Why Join Us?

• Growth: We are expanding fast, and we want you to grow with us.
• Team Culture: We have a truly fantastic group of people who support one another.
• Impact: You’ll be playing a direct role in helping patients find relief from chronic sinus and allergy issues.

How to Apply

If you are a motivated professional who loves people and thrives in a busy environment, we want to hear from you! Please submit your resume and a brief cover letter telling us why you’re the rockstar we’ve been looking for.

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person