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Patient Relation Executive
Posted on Feb. 15, 2025
- Marine Parade, Singapore
- No Salary information.
- Full Time
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Job Qualifications:
- Pleasant personality and positive attitude
- Excellent communication and interpersonal skills
- Active listening skills
- Able to explain things in a friendly and professional manner
- Good telephone etiquette with pleasant voice
- Caring, helpful and supportive by nature
- Strong sense of responsibility and ability to do what it takes• Meticulous, systematic and well-organized
- Proactive, flexible, versatile, adaptive to change with can-do attitude• Good computer knowledge
- Ability to set priorities and multitask well in a fast paced environment
Minimum Diploma / Bachelor Degree in any discipline
Job Responsibilities:
- A keen and resourceful learner to understand more about dental knowledge, able to explain dental treatment procedures and oral home care instruction to our patients
- Attend to all patients' enquiries in a timely and professional manner
- Service excellence
- Manage appointments and schedule for all clinicians
- Be our brand ambassador and build good relationship with patients
- Make follow up calls and handle treatment coordinating work
- Provide clinicians and patients administrative support
- Educate patients on our dental philosophy and treatment
- Use Patient Management System and office software efficiently
- Come up with new ideas and proposals for improvement projects
- Actively take part in enhancing overall patient service experience
- Initiate or participate in improvement projects to increase work efficiency and productivity
- Salary range from S$2,000 to S$3,500
Job Types: Full-time, Permanent
Pay: $2,000.00 - $3,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
Expected Start Date: 16/02/2025
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